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Hilton Sandestin Beach Golf Resort & Spa
- Hotels
- Miramar Beach, MO
About this business
Location details
4000 Sandestin Blvd S, Miramar Beach, MO, 32550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Typically we stay here and have NO problems and enjoy ourselves. This time around celebrating our 10 year wedding anniversary we were greeted by a ton of DISRESPECTFUL and OUT OF CONTROL kids that were here for a basketball tournament. No supervision, drinking games at the jacuzzi outside our 5th floor room at 2:45 in the morning, cat calling from their balconies.... it’s been a very bad trip when it was something we always look forward to. For $200 a night there should be a policy about unsupervised kids.
This is one of the best hotels on the beach. The pools, service and staff are wonderful. We come a few times a year and they never disappoint.
Business response:
Katie, Thank you for your kind 5-star review! We’re overjoyed to hear that you enjoyed the pools, service, and staff at our resort. We look forward to your next visit with us.
From the moment we showed up it has been horrible we checked in and got a room the front desk charged three times for one room totaling around 5 thousand and wiped the debit card to a zero balance. Ruined the first few days and have yet to receive any money back. We are on vacation and they took every dime on our card and has offered very little. Very unhappy so far and have yet to see anything happening that is positive. On top of giving us the wrong room.
From the moment me and my in-laws checked in, our stay at this resort has been terrible. When they checked us in they charged my in-laws three times taking nearly 5000$ out of they’re checking account over drawing It. This left us with no money to even use on our trip. On top of that they seemed to not try very hard to rectify the situation telling us It would take 7-10 days to receive the money which is after our stay is over. The customer service has been terrible and they have offered very little compensation. I️ don’t ... read more
Business response:
Logan, We’re sorry to hear you did not have the 5-star experience we strive to provide our guests. Due to an unforeseen glitch in the system, amounts authorized weren’t what they should have been and we are diligently working to get your refund to you as quickly as possible. We understand your frustration and sincerely apologize for the inconveniences you incurred during your stay. We hope you will consider visiting with us again so we can show you a proper 5-star experience.
Fantastic. Great. Excellent 🏖🏖. Love the view. 🏖🏖. Great service and accommodations 🏖🏖
Business response:
Sandra, thank you for your kind 5-star review. We’re glad to hear you enjoyed the food, service and view! We look forward to your next visit with us.
I love this place. Our family has been coming to Hilton Sandestin for years. We love the beach, the location is awesome. We love the amenities at the hotel. The sushi bar is fantastic. We are here for Christmas and even though the outside areas are closed we are still enjoying ourselves. It would be great in the renovations that they are doing if they included some more fire pit areas for the winter months and it is still so nice to sit outside in the low season. The first year we came many years ago the kids club downstairs... read more
Business response:
Anne Freeman, thank you for your kind 5-Star review! Although we do not have any new fire pits in progress on the deck, we do host bonfires on the beach through recreation, you should check it out! 😊 Thanks again for being a loyal Hilton Sandestin Beach guest and we look forward to your next stay with us.
DO NOT VISIT HERE. I was incorrectly charged >$650 (my receipt said $247) and am going to have to get lawyers involved for this to be rectified. Staff is very incompetent and unwilling to fix errors on their part.
We love this hotel! We stayed in a spectacular suite and loved every minute. The beachfront view was gorgeous. Suggestion: Ladies at the checkout desk, please smile and try to be more friendly! Our stay was so pleasant so send us off with a Smile, please.
Business response:
We are so pleased to hear you "loved every minute" at our property! Thank you for your kind rating, we hope to see you again soon!
Great place to have Thanksgiving! I will be back again in the future!
Business response:
Erica, we are so happy to hear you had a great Thanksgiving at our resort hotel! We look forward to seeing you again in the future.
Frequently asked questions about Hilton Sandestin Beach Golf Resort & Spa
How is Hilton Sandestin Beach Golf Resort & Spa rated?
Hilton Sandestin Beach Golf Resort & Spa has a 4.4 star rating with 478 reviews.
When is Hilton Sandestin Beach Golf Resort & Spa open?
Hilton Sandestin Beach Golf Resort & Spa is closed now. It will open at 9:00 a.m.
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