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Hilton Garden Inn Downtown Birmingham

4.2

About this business

Hilton Garden Inn Birmingham Downtown hotel boasts a premium location in the city’s downtown business district, minutes away from Regions Financial Institution and City Hall. The hotel is close to the Birmingham Museum of Art, the Civil Rights Museum, and the University of Alabama Birmingham basketball arena. A short walk away are some of the finest Birmingham restaurants and shops. Each spacious guest room features an array of thoughtful amenities including complimentary WiFi, a Garden Sleep System bed, large work des... read more

Location details

250 18th St S, Birmingham, AL 35233, Birmingham, AL, 35233, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2781 reviews
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Michael Boswell's profile image
Michael Boswell 
on Google
3 days ago

To have roaches in your room. And no one reached out to try to make it right. I just called Hilton to get my money back. 

Tiffany O'Neal's profile image
Tiffany O'Neal 
on Google
a week ago

I stayed on business with 17 other travelers and there were bedbugs in my room. I was moved to another room, told they had to go through an insurance process and was told a member of management would reach out to me. It never happened. I stayed and waited before finally having to leave. I eventually got an email saying it was addressed but I told them it was not addressed because in addition to the bedbugs, there were several service issues reported by my colleagues. I requested a call and again left my phone number. Instead... read more

Tavi Hayes's profile image
Tavi Hayes 
on Google
2 weeks ago

NEVER AGAIN! My first & last business stay here. Cleanliness, FORGET IT! Friendliness, FORGET IT. Check out process had 1 employee working both desks for Garden Inn & Home2, answering phones, & trying to fix a printer jam. Reported GLASS on my bathroom floor only to have it not remediated during the day. Had to go down to the desk & complain after being gone 11 hrs & wait for the manager to come & clean it himself. Funny how the comps require a Hilton Honors account but the reservation doesn’t. No worries, you just won’t rec... read more

Sarah Simon's profile image
Sarah Simon 
on Google
2 weeks ago

We stayed at this hotel 2 weekends ago and after checking out and driving home, my daughter realized she had left her teddy bear in the room. We called immediately and were told they didn’t have it but would call us if they found it. We called again the next day just to see if perhaps housekeeping found it and were again told they didn’t have it. We tried one more time and the person at the front desk said she was staring right at it. They told us to send them a prepaid shipping label via email and they would mail it out. Fo... read more

Herman A. Morris's profile image
Herman A. Morris 
on Google
3 weeks ago

Quiet área with great places to have a bite around 

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Frequently asked questions about Hilton Garden Inn Downtown Birmingham

How is Hilton Garden Inn Downtown Birmingham rated?

Hilton Garden Inn Downtown Birmingham has a 4.2 star rating with 781 reviews. 

When is Hilton Garden Inn Downtown Birmingham open?

Hilton Garden Inn Downtown Birmingham is open now. It will close tomorrow at 12:00 a.m.  

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