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Hiller Plumbing, Heating, Cooling & Electrical

4.8

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Location details

2524 Petty Dr, Bowling Green, KY, 42103, United States

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4.81,962 reviews
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Kristie Ford Huckelby's profile image
Kristie Ford Huckelby 
8 years ago

Great fast service ! Adam was awesome ! Thank you Hiller! 

Misha Ambrosia's profile image
Misha Ambrosia 
8 years ago

My husband and I are Happy Hiller customers!!! Today we had our A/C unit check-up. Even though our unit is very old-28 years, she has a few issues and will eventually be replaced but she still cranks out A/C. Today, the technician from Hiller was Mason. He is amazing!!! Checked out everything with patience and thoroughness-he used his phone to video a issue with the unit in the crawl space, explained everything, listened to a couple of questions I had, and then after all that, I politely asked him if I could call Bill to exp... read more

Susan Moore's profile image
Susan Moore 
8 years ago

Great job by Justin Ensminger who got the ball rolling when we were without air. Thanks to the crew that worked nonstop to get us back up and running. 

Business response:

Dear Susan: Thanks for taking the time to leave us your rating and review. Feedback from folks like you is the best way for us to know if we’re meeting—and hopefully exceeding— our customers’ expectations. Thanks again, and we look forward to serving you in the future. 

Joanna Guthrie Thomas's profile image
Joanna Guthrie Thomas 
8 years ago

I was having a major leak under my kitchen sink. I called and Hiller sent Dustin and Lance to my rescue within hours! Super nice guys that worked diligently to find the THREE leaks and get them repaired. They checked, double checked...then triple checked ... to make sure everything was in good shape before they left. Hiller is my "go to" when I need repairs!! 

Business response:

Dear Joanna: We’re glad we were able to come to the rescue. At Hiller, our goal is to meet—and hopefully exceed—your expectations. Thank you so much taking the time to let us know we succeeded. Remember we’re here 24/7 if you need us again. 

Randy Corley's profile image
Randy Corley 
8 years ago

My blower motor was going out. Went to call air experts. They're the ones who installed our system. I was surprised to find Hiller had bought them out. I decided to go ahead and have them check what was wrong. Found my blower motor was going out but it was under warrenty still. When they told me it was going to cost $399 for labor and $89 for coming out i started calling around. Called every place in Cookeville. None of them were going to charge more then $180. Thats counting the service charge. But Collin was who came out. ... read more

Business response:

Dear Randy: We are sorry to hear your disappointment with your last service visit. We really do want every Hiller customer to be happy. I know you spoke to Paula, our Customer Relations Manager. She is reviewing your case and will call you back. 

Tracy Cox's profile image
Tracy Cox 
8 years ago

Okay....so in today's world customer service is absent....and if you do get it the first time consider yourself lucky....because it's also inconsistent. So, again call to Hiller about airconditioning. Guess what people!!!???? YOUR DOING IT RIGHT EVERYTIME. Same two guys...professional, customer service oriented and determined to make a difference. I don't know of another two service folks in my years of home owning that have come to our door with a smile and ready to roll....From a customers point of view....this is a tremen... read more

Business response:

Dear Tracy: Thank you so much for sharing your experience with us. When we say “Happy You’ll Be” we really mean it. We love to make our customers happy, and it sounds like we did. Remember we’re available 24/7 if you need us again. 

Anita Farmer's profile image
Anita Farmer 
8 years ago

Dustin Coots and Lance Young were at our house to fix our commode.They did a terrific job and cleared the problem quick.I am very pleased with the job and will definitely use them again. 

Business response:

Dear Anita: Thank you so much for sharing your experience with us. When we say “Happy You’ll Be” we really mean it. We love to make our customers happy, and it sounds like we did. Remember we’re available 24/7 if you need us again. 

Angela Johnson Cumming's profile image
Angela Johnson Cumming 
8 years ago

We would have to say Hiller is one of most professional and best companies we have dealt with. Our technician Collyn Tramont is the best and the only one we will use. The Cumming Family 

Tony Brockhouse's profile image
Tony Brockhouse 
8 years ago

Mason Lee(HVAC), David Cowels and Lance(plumbers) did the happy hiller club checkups today, They were very professional, on time, and the work done was excellent. We trust Hiller to do ALL our work. 

Business response:

Dear Tony: Thank you so much for sharing your experience with us. When we say “Happy You’ll Be” we really mean it. We love to make our customers happy, and it sounds like we did. Remember we’re available 24/7 if you need us again. 

Frequently asked questions about Hiller Plumbing, Heating, Cooling & Electrical

How is Hiller Plumbing, Heating, Cooling & Electrical rated?

Hiller Plumbing, Heating, Cooling & Electrical has a 4.8 star rating with 1,962 reviews. 

When is Hiller Plumbing, Heating, Cooling & Electrical open?

Hiller Plumbing, Heating, Cooling & Electrical is open now. It is open 24/7. 

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