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Hilldrup Moving and Storage
- Consumer Goods
- Richmond, VA
About this business
Hilldrup, one of the largest and most honored United Van Lines agency groups, has been offering superior household goods moving and storage services since 1903, including domestic, international and commercial services to customers throughout the world
Location details
2314 Dabney Rd A, Ste A, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jeff and his crew were amazing. Each piece of furniture was carefully wrapped and packed. They took extreme measures loading and unloading all of our belongings. They were kind and extremely courteous. I will be definitely be using Hilldrup for my future move with the request for Jeff and his team. Thank you Jeff and Hilldrup Team!!
Business response:
Hi ******** - Thanks for your glowing review of Hilldrup and of Jeff and his team! We love hearing this wonderful feedback and are so glad that the team treated your belongings as if they were their own thanks to their careful wrapping, packing, loading and unloading. We know moving can be a stressful process, so we're so glad that Jeff and his team were kind and courteous to ensure you had a wonderful experience. Thanks so much for sharing. We look forward to assisting you again with your future move!
I would recommend this company, they did a great job.
Business response:
Hi ***** - Thanks for your kind words about Hilldrup and our team. We are glad you were satisfied with our level of service, and we appreciate your recommendation of our team! Please let us know if we can assist you any further, now or in the future for any moving or storage services you may have. Thanks again!
Very fast and efficient movers. Great customer service and friendly. Would recommend again.
Business response:
Hi ***** - Thanks for your 5-star review of Hilldrup! We are so happy to hear the team was efficient, friendly and provided great customer service during your recent move. We know moving can be a stressful process, and we appreciate your trust in our team as well as your recommendation of our services. We hope you're getting settled into your new home!
From the beginning, Hilldrup Moving was efficient in getting us scheduled and prepared for our move. Rick and Bobbi were excellent in this process. Our moving day was very smooth thanks to Jason R. and his team. They worked well paying attention to detail throughout the day. We appreciated Jason making sure our especially important items were packaged and moved properly. We highly recommend Hilldrup Moving Services and will be using them for future moves.
Business response:
Hi ***** - Thanks for your high recommendation of Hilldrup and our team of professionals who assisted you throughout your move! We take great pride in treating our customers' belongings as if they are our own as we aim to deliver on our vision of being the best moving services company, period. We're thrilled to hear that Rick, Bobbi, Jason and his team all assisted in delivering on this goal and providing excellent customer service as the move was scheduled. Thank you so much for sharing and for your recommendation of our se... read more
Joe and his team did an outstanding job and went out of their way to accommodate my schedule. Everything in hte first truck arrived on time and in good condition. Joe is very friendly and easy to talk with. He is happy to answer any and all questions. Moving can be very stressful but Joe made it as easy as possible. I used his services for both packing and moving. Highly recommended! Thanks Joe!
Business response:
Hi ******** - Thanks for your positive review of Hilldrup and of Joe! We so appreciate you taking the time to share about your experience as we know you are getting settled in your home. Hilldrup's goal is to exceed our customers' expectations, and we love hearing that Joe was a wonderful steward and achieved that goal by being accommodating, careful, friendly, reassuring, timely and a good communicator. We are glad you found the move to be as easy as possible, and we appreciate your trust in the Hilldrup team to assist you.... read more
My husband and I recently worked with Kathryn T***** and it was the worst experience I’ve ever had. Do not use this company. And pray you never have to work with her. She told us our belongings would arrive on August 3, which was a later date than requested but understandable given how busy this time of year is. We made all necessary arrangements (paid for childcare, paid extra for workers to finish painting and carpeting in a quick time period, took work off, etc.). The night before our expected delivery, we were informed s... read more
Business response:
We have received Ms. ************ feedback and sincerely apologize for the miscommunication that took place. Unfortunately, we communicated delivery would take place on August 3rd when it was actually scheduled for August 5th. Upon recognizing the error, we contacted Ms. ********** to communicate the change. Our team, including members of our Senior Management, worked to no avail to see if a crew could deliver the belongings on 8/3 or even on 8/4. Due to the high volume of moves taking place coupled with the nationwide short... read more
Very pleased with our move. Professional representation throughout the entire process, from the pre-survey until the offload. Our driver, Jeff A****** and his crew were effective, efficient, and courteous. Highly recommended.
The crew of Jason, Louis, Samir & Tyrone did a very good and professional job of packing my household belongings (2BR/2BA apartment) for my move across the country.
Outstanding job by James and Jason, two experienced professionals. Took the time to make sure they were totally clear about the items to be loaded and took time to make sur items were wrapped and property protected. Among the best I worked with over 10+ moves!
Business response:
Hi ***** - Thanks for high recommendation of Hilldrup and of the team consisting of James and Jason. Our team members are our greatest asset, and it's evidenced by what you shared - their care, communication and professionalism. We are so glad your belongings were well taken care of and that you had such a stellar move experience. Thanks for sharing, and please let us know if we can do anything further to assist you!
Frequently asked questions about Hilldrup Moving and Storage
How is Hilldrup Moving and Storage rated?
Hilldrup Moving and Storage has a 4.6 star rating with 144 reviews.
When is Hilldrup Moving and Storage open?
Hilldrup Moving and Storage is closed now. It will open on Monday at 8:00 a.m.
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