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Hill Country Honda
- Car Dealers
- San Antonio, TX
About this business
Location details
7338 W Loop 1604 N, San Antonio, TX, 78254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I recently visited Hill Country Honda for two routine services - Oil/filter change and brake fluid change. I had dealer coupons for both services that I got from their web site. When the services were complete, they had added an addition change on the bill for "Provisions and Materials." Materials for both of the services I had done should be included in the basic service. e.g., When you get an oil/filter change the coupon said it included 5 qts of synthetic oil. There is no reason for a nebulous "Provisions and Materials" c... read more
I took my 2009 Honda civic because the ac was blowing but not cooling. Hill country Honda quoted me $2050.95 to fix it. I wanted a second opinion and found out that the ac clutch relay needed to be replaced. After looking at the price to fix it, the relay cost was $11.00. This was clearly hill country Honda was trying to rip me off. Once I put the new relays in. The ** was working fine. I had autozone check to see if anything popped up. Nothing was popping up for the ac. This practice of taking advantage of customers is gett... read more
Hill Country Honda is the "WORST DEALERSHIP" I've ever dealt with. The ******************* ***** *****, Lead Mgmr. and ****** ******, Finance Mgmr. are non-responsive and don't care about clients after the deal is closed. I requested a refund on 3/11/25 for warranties purchased and have not received my refund. I asked ****** ****** via text msg. for update and he say's it takes 8-12 weeks to get refund. Nonsense! Sounds like a delayed tactic. I've called the dealership, left voice msgs., used the chat feature and I have yet ... read more
Beyond dissatisfied. I came to see a honda odyssey becausewe have a baby on the way and we needed something bigger that i wouldn'thave to work on for atleast a while. It seemed great except the odometer having ****** extra miles. The first red flag for me but we liked the car and in the price range. I was told it had been check. I get it home and it's great for THERE days. Then the car starts this lovely grinding noise. It sounded like something to do with the timing. I checked and found there was something leaking, screws w... read more
We purchased a used vehicle from this dealership and was informed that it was previously been in an accident all repairs completed. So before I signed the paperwork on deal I asked the salesman and the finance guys if we were to have any issues with vehicle the pertains to previous repair from accident would the vehicle still be covered through the warranty they both said yes. Well vehicle has been to shop 3-4 times already and the **** dealership I took it to said since it was in an accident the warranty will not cover repa... read more
****** is the best!!!!! He set up my appointment by phone and just happened to be the person who helped me when I arrived. Pleasant experience all the way around!!! Good people great service go Honda and cheers to you ****** thank you.
Business response:
Thank you for the fantastic review! We're thrilled to hear that ****** provided you with such a pleasant experience, from setting up your appointment to assisting you in person. Your kind words mean a lot to us, and we'll be sure to share them with ******. We appreciate your support and look forward to serving you again.
I so badly wanted to leave a good review, but sadly I cannot. Perhaps it was my fault, but I thought that people would stick to their word. I test drove a vehicle that had been in the dealerships ownership for 15 days. The car was well kept, but reeked of cigarette smoke and was also under a stop sale. I really did like the vehicle as it was what I was looking for. Before I went on to ask about pricing details, I asked if they would be able to get the odor out. To which the salesman responded with "absolutely." So I signed t... read more
Business response:
Thank you for giving us the opportunity to correct the situation. We are sorry for the inconvenience you experienced with your vehicle purchase and the lingering smoke odor. We recognize the importance of fulfilling our commitments and acknowledge that we fell short of your expectations. Following our discussion and the measures we have taken to enhance your experience, we trust that we have addressed this matter to your satisfaction. If you have any more concerns, please contact us directly so that we can ensure your ongoin... read more
Huge shout out to the Hill Country Honda team; I want to thank ******************* (GM) *********************** (Marketing Manager) ************************* (Sales Rep) and ************************* (F&I Manager)These men made my partners purchase the most simplistic and straight forward buying process anyone could ask for. Being able to talk to ***** and ***** was already an honor and set the tone of the purchase in a great strong forward motion. Then having ******** being a great communicator and set strong expectations u... read more
EXCELLENT CUSTOMER SERVICE. EXCELLENT KNOWLEDGE OF VEHICLES. LOVE THEM. THANKS TO GOD AND THEM FOR MY NEW VEHICLE !
Frequently asked questions about Hill Country Honda
How is Hill Country Honda rated?
Hill Country Honda has a 4.5 star rating with 4,833 reviews.
When is Hill Country Honda open?
Hill Country Honda is open now. It will close at 9:00 p.m.
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