Hidden Lakes Apartments

Nicholas F. 

on Apartments

3 years ago

Severely Lacking A package was stolen on my first day here, the apartment wasn't thoroughly cleaned, took over 5 months for them to correctly repair my refrigerator, and they are trying to give back half of what they owe for my refund. 

Amanda S. 

on Apartments

4 years ago

Keep looking! The management is very rude and condescending, not willing to provide ANY compensation or lower rent when our entire building had a ROACH infestation! We lived here for over 2 years and had constantly loud neighbors, people don’t clean up after their animals, our apartment has mold and poor air quality if you have allergies. Would not recommend this place, extremely unprofessional management who only care about money. 

Bill O. 

on Apartments

4 years ago

Overpriced garbage One of the highest priced complexes in Kentwood and it's garbage. On top of that, you have to pay for your own water (does any other complex do this anymore?) which doesn't have an automatic payment option and charges a 50% upcharge for being 1 day late. The trash receptacle is piled high with trash outside the receptacle every Sunday thanks to poor management decisions. Oh, and if you ever need help with your lease obligations, don't expect them to offer any. Money is the only thing this place cares about... read more

Alexis M. 

on Apartments

4 years ago

I loved it Lived here for just over two years and I loved it. Ty and Daisy were so good to me and very attentive. The pool area is sooo nice too and never too packed. 

Destiny S. 

on Apartments

6 years ago

Planning to stay for a long time! I love this place. I've been here for a year and a half, and plan to stay for many more! The office staff have always treated my husband and me nicely. A couple of my favorites have moved on to other opportunities, and I wish them well, but I still love the new staff. They put on several events throughout the year, and I feel the rent raises are fair. I have a couple neighbors who have lived here at least 5, if not 10 years and has no complaints. I can't say enough good things. If you move h... read more

First name L. 

on Apartments

6 years ago

Reconsider where you live Reconsider because this place is all about curb appeal. Outwardly looks nice but has a lot of management issues. Once you move in your pretty much just another check in the mail to them.Beware! 

Liz A. 

on Apartments

7 years ago

Office staff neglects tenants Understanding the housing crisis in Michigan and how rent is ridiculously high in most places, the only reason I would suggest this establishment would be for the lower rent. Lower, not low. The apartments themselves are good apartments but the neighbors are rude, inconsiderate and loud. Beware of the super thin walls and floors that allow all noise to be heard. Don’t even try to complain about the noise because nothing will be done. The office neglects you after they get you to sign off on your... read more

Daniel C. 

on Apartments

8 years ago

Good neighborhood in a great location My wife and I lived at Hidden Lakes and we always felt comfortable there. Maintenance responded efficiently even for small requests and the staff was always friendly. If I hadn't bought a house I'd still be very happy living there! Snow was plowed often and our neighbors were nice. There isn't much more a person could ask for living in an apartment. 

Rubin T. 

on Apartments

9 years ago

Easily accessible, but rent is higher and higher every year, while they slowly take away perks. Amendment: they are adding some perks back, but prices are still considerably huger compared to other apartments of the same quality. If you like relaxing by the pool or in the hot tub. This isn't the place for you. They don't enforce the rules for the kids, and they scream and splash and run all over. No matter how many times you ask them to take care of it, they don't care. The staff isn't so helpful either. They only respond to... read more