This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hertrich Honda of Easton
- Car Dealers
- Easton, MD
About this business
From day one the Hertrich Family knew the importance of customer loyalty. 50 years later the size of the Family has grown, but the constant emphasis on customer satisfaction remains the same, earning the dealership the distinction of being named "one of the top 100 Dealer Groups in the United States" (Ward's Automotive).
Location details
6546 Ocean Gateway, Easton, MD, 21601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Recently purchased a used vehicle. The vehicle had to be jump started to test drive. I asked repeatedly for the battery to be checked. I was assured that it was fine. So when I had to jump start the vehicle today, I discovered a corroded battery. If I can't trust what is said about something as simple as a battery, what else are they trying to get away with? Add to that that the Manager changed the terms for the warranty after I signed it...let's just say I'm not happy at all.
Very disappointed when l go in for an oil change and they want to sell me hundreds of dollars in other fluid changes! Only problem is it was a certified pre-owned Honda purchased at another dealership and l only put approximately 6000 miles since I bought it and all the fluids have been changed when it was purchased! Don't think l will be back here! Very disappointed!!
Something small but your car should come out with the proper valve cap (green )and not gray. Service manager John said he would put one in the mail. Well that hasn't happen yet, going on over 3 weeks .
RecommendedEveryone here was terrific. Thanks to Mr. Kevin Shenton, Troy Paul and Roe-Mar Blacknall.
Business response:
Angelique, Thank you for the shout-outs to Kevin, Troy and Roe-Mar! Our team is always ready to make your experience world class.
Don't get GAP insurance from them. When you go to cancel it, you get the run around and have to go in person to cancel it. When you do go into cancel it, they act annoyed and I still haven't received my refund 2 months after cancelling.
If you’re looking for a Honda look no further than Chad Davis and his crew, we purchased a CR-V and had an amazing experience. Don’t call the fire department, the smoke is from the smoking hot deals.
Of course I'm biased but love the team here from sales to service top notch!!!
Frequently asked questions about Hertrich Honda of Easton
How is Hertrich Honda of Easton rated?
Hertrich Honda of Easton has a 4.3 star rating with 401 reviews.
When is Hertrich Honda of Easton open?
Hertrich Honda of Easton is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com