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Heritage Woods of Charleston
- Assisted Living Facilities
- Charleston, IL
About this business
Location details
480 W Polk Ave, Charleston, IL, 61920, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
RecommendedNo instances of COVID, so far. My sister has gained 12 pounds since she became a resident. The food is nutritious; residents can get snacks, sandwiches, soup after hours if they request (and it doesn’t violate any dietary restrictions). Pre-COVID they would take residents on outings and family members could, also). We’ve been able to do video chats and window visits since lockdown. My sister has a cell, so we keep in contact by phone. An MD visits every other week; podiatrist once per month. OT/PT can be scheduled to come in... read more
Business response:
Thanks Ann for recommending White Oaks at McHenry. We are so glad to have your sister as a part of the White Oaks at McHenry family!
Your cna lied to police about the where abouts of Willie Tanner. At least they arrested your cna. Nice cover up attempt. 😀 https://www.facebook.com/982330335131449/posts/3482049111826213/
My parents reside in Gull Creek. The kitchen and nursing are understaffed. The meals are inedible at times. Most other times the portions are so small that the residents are still left hungry. Meals are not well balanced with little or no vegetables given. You fill out a meal plan for the week and still don’t get what you asked for. Hot dogs and hamburgers are sometimes the only thing offered for both lunch and dinner. Meals are so bad, l as the son, have to keep their appt stocked with food otherwise my parents would starve... read more
Here Zoe is! Wishing a young black boy gets shot.. so sad and sick! i can imagine what she’s doing to your old family members 🥺
Business response:
Nesha, thank you for reaching out. However, this individual does not and has not worked for us. We would appreciate if you could take down the screenshot.
they lied to us when we put my mother in there . We was told over and over that they got my mother Medicaid . But a year later we found out they had not . Now my mother owes them a lot of money .
Business response:
Jeff, we are sorry you feel this way. Please give us a call to discuss your concerns further.
RecommendedMy mom is a new resident and everybody has made her feel so welcome and safe.
RecommendedTheir staff take real good care of my mother in law and lots of activity’s for her to get involved with
RecommendedThis is a beautiful place for Seniors. The staff are caring and they are welcoming .
RecommendedEveryone has made my mom feel so comfortable here. She's lived here for a bit more than a year and we haven't regretted our decision at all! We feel blessed that all the staff have been so diligent during the COVID-19 quarantine to protect everyone and keep any resident from contracting it - that says a lot about their commitment to hygiene and cleanliness.
Frequently asked questions about Heritage Woods of Charleston
How is Heritage Woods of Charleston rated?
Heritage Woods of Charleston has a 4.5 star rating with 52 reviews.
When is Heritage Woods of Charleston open?
Heritage Woods of Charleston is closed now. It will open tomorrow at 9:00 a.m.
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