This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
If you're from the greater Boston area and you're in the market for your next Chevrolet vehicle, do your car shopping here at Herb Connolly Chevrolet. We have a wide selection of new Chevrolet models and fine pre-owned vehicles for you to choose from.
350 Worcester Rd, Framingham, MA, 01702, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:30 p.m. | |
Sun | Closed |
every way possible. they need new service advisors new diesel tech for sure. my truck has been there over a month and now is literally costing me money not having it. lack of communication, lack of respect, lack of a diesel tech that knows what he os doing, lack of good service advisors
Disgusted with the service I received from the salesman. I was told the car would be outside and ready for me when I got there. It wasnt and the salesman is the most rude prick I have ever met. ill find another Corvette but the review stays. I knew I should have just gone back to Imperial which I will do now. Just because im young and covered in tattoos doesn't mean that I don't have the money for toys. I was planning to pay in cash just like I have for the last 3 vehicles I purchased. Your loss.
Business response:
I am very sorry that you were upset, but it is Company Policy to require face masks when taking a test drive.
I went to Herb Connolly Saturday morning with an appointment to buy a car and had my check book ready. They sent multiple txt messages saying the car would be in front of the show room and ready for us. We received multiple txt messages, email and a voice mail that morning saying the same thing. When we got there for the appt the car was no where to be seen and not on the lot. We figured there was a problem. When they took our information and went to make a copy of my license it took over a half an hour. When the sales guy c... read more
Business response:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (774) 929-8205 to discuss your concerns, as your satisfaction is of utmost importance to us.
Six months ago, the purchase and pick up of my 2019 Bolt worked fine. But sending me a coupon for a 6 month oil change? What oil? I know the mailing was mass marketing. But this really makes Chevrolet look silly
They misquote the price ofthe maintenance work that they are going to do. Just had maintenance work done the guy said $59 quote. I repeated it 3 times back to him and he said yes. After the work was done it was #359.00. really.
This place is a joke. My boyfriend talked to Mary Saunders from their sales department and got a quote on a car. Magically when we went to test drive the car the price increased by thousands of dollars. I said to my boyfriend that people complained about this same awful sales approach on Facebook. The salesman, Paul J. Santoro, said to me in the most pompous way possible to make sure I put it on Facebook. I told him not to worry that I would...and unlike Herb Connolly Chevrolet I keep my promises. So here you go Paul. To eve... read more
They did a great job in locating a Colorado with the options and color I was looking for at a great price. As always great job by the whole team!
Horrible experience. Had to wait 2 weeks for my car because of the title, in the mean time my car was supposed to be getting checked out to make sure it's ready to go. The emergency break wasn't working but yet the car still had an inspection sticker on it & a couple other things. I'm now playing phone tag with them to try and get info on my car and see if I'll be able to use another one in the mean time since it needs to sit there for ANOTHER WEEK. After going without a car for over a year, they definitely made this experie... read more
Herb Connolly Chevrolet has a 4.2 star rating with 2,378 reviews.
Herb Connolly Chevrolet is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com