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Henry Smith Plumbing Heating & Cooling

4.3

About this business

Family-owned and operated, Henry Smith Plumbing, Heating & Cooling brings over 60 years of experience in the trade industry. The local company is proud to be Elkhart's most trusted service team for quality plumbing, heating, cooling, and indoor air quality services. With Henry Smith Plumbing, Heating & Cooling, not only do customers get superior workmanship and products, they are also treated with utmost priority. Customer care is the foundation of the company and every employee at Henry Smith Plumbing, Heating & Cooling is ... read more

Location details

28586 County Road 20 W, Ste A, Elkhart, IN, 46517, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.323 reviews
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BillyandEllen Bridwell's profile image
BillyandEllen Bridwell 
recommend  Recommended
5 years ago

This is a quality company with excellent customer service! 

Scott Eckmyre's profile image
Scott Eckmyre 
5 years ago

Charged $218 and the technician did nothing. Told $85 trip charge and $50 to diagnose. Technician spent 20 minutes in my basement and told me to contact my water softener manufacturer and the city to see if they could help. Contacted company due to being overcharged and told that they would have the technician come back out to my house! NO! I told them I should have never paid the technician the $218 it apparently was my mistake. Technician also lied on invoice stating that the problem was improved (NO) and that he tested th... read more

Mike Andrews's profile image
Mike Andrews 
6 years ago

Gave my HVAC system a death sentence based on a lie about r22. Turns out my system needed a 200.00 circuit board. 

Rebecca Hollingsworth's profile image
Rebecca Hollingsworth 
recommend  Recommended
6 years ago

Thank you Kevin and Patrick, you guys went above and beyond for us today! I recommend all services by this company, as we have had them in our home to repair, replace, and just service.. Everything from our plumbing needs (toilet and bathtub), installation of a brand new furnace and got our air conditioning back up and running for us! We are so very thankful for everything this company has helped us with. 

M Jo Lung's profile image
M Jo Lung 
recommend  Recommended
6 years ago

Thank You Justin~Plumber from Henry Smith Plumbing. Installed a shallow well pump. 5 STARS I would give him. Prompt courteous and professional and I have water there now. I have used Henry Smith several times and would highly recommend them. 

Chad Alan Sheets's profile image
Chad Alan Sheets 
7 years ago

Had them come out to hook up a shower and vented sink for me. Charged me a arm and leg and both things leak and have to get them fixed cause they wasn’t done right and also they wanted to charge me an trip charge and hr rate to fix them. They don’t stand by the workmanship at all. Wouldn’t call them to do anything ever again! 

Business response:

Mr Sheets, We always stand behind our work. Our technicians are licensed, but there are times we make mistakes. If there is something we can do to correct our mistake, please give us the opportunity to do this. Henry Smith Plumbing & Heating 

Montana Knapp's profile image
Montana Knapp 
8 years ago
Jack Stone's profile image
Jack Stone 
8 years ago

When you've been in business for over 60 years obviously you're doing something right. Great value with quality workmanship. I will continue to use Henry Smith PHC for all of my plumbing, heating and cooling needs.True leaders in their industry. 

Mary Johns's profile image
Mary Johns 
9 years ago

The people are friendly and responsive. The price was fair and I was very pleased with the job performance of my technician. My house was without heat on one of the coldest winter nights of the year, so I definitely appreciate Henry Smith PHC! 

Business response:

Thank you Mary! We appreciate you as a customer :) 

Frequently asked questions about Henry Smith Plumbing Heating & Cooling

How is Henry Smith Plumbing Heating & Cooling rated?

Henry Smith Plumbing Heating & Cooling has a 4.3 star rating with 23 reviews. 

When is Henry Smith Plumbing Heating & Cooling open?

Henry Smith Plumbing Heating & Cooling is closed now. It will open on Monday at 7:30 a.m. 

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