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8631 W 3rd St suite 915e, Los Angeles, CA, 90048, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I saw Dr. Chen about 2 years ago for a nasal blockage. I never write bad reviews. But the experience I had with Dr. Chen stuck with me. While in his office, Dr. Chen was condescending, sarcastic and rude. He actually made me feel bad about my insurance. Outside his office, the doctor was friendly and professional. Dr. Chen clearly has an act he puts on for patients and I agree with the reviewer on Nov 4, 2023 that he has contempt for his patients.
Dr Chen is a wonderful doctor. He explains his procedure and suggested different options you should know. I developed a trust with this doctor and I am sure he will make a lot of patients very satisfied.
Great doctor. Great "bedside" manner. Friendly, careful, direct, helpful. Made me feel confident in him.
I scheduled a procedure with Dr. Chen in 2021 and spent several years on a waiting list. He cancelled my surgery three months out with no warning and no effort to reschedule me, help me find a different provider, or help me keep my date with someone else. His office had confirmed the surgery date as recently as August and March of 2023. This behavior shows contempt for patients. I would not trust my body to anyone this careless or unkind.
Business response:
We are very sorry to hear about this and would like the opportunity to investigate the matter further. We encourage you to send us a private message with your contact information, or reach out to us at https://ceda.rs/ContactUs so that we may discuss this issue.
Dr. Henry Chen performed otoplasty surgery on my 15-year-old son. The results were amazing. My son and I were pleased with the results and he and his staff were professional and just wonderful. My son's confidence grew 10 fold. I recommend Dr. Henry Chen to any mom or dad whose child needs otoplasty surgery. He is a very kind and gentle Dr., especially with kids.
Business response:
Our practice aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
During my entire life I struggled with a runny nose, constant sneezing and difficulty breathing. Wearing a mask during the pandemic, exacerbated my respiratory problems. After being examined by my primary care doctor, it was discovered that not only did I have a deviated septum but one of my nostrils was practically closed. I was referred to an ENT and tried nasal sprays. I was eventually referred to Dr. Chen. Dr. Chen was very thorough with his examination, explanations and answering my questions. Dr. Chen performed a septo... read more
Business response:
Hi - Thank you for sharing your positive experience with us! Our caregivers work hard to ensure every patient receives compassionate care. We will share your comments with our care team. Thank you for entrusting us with your care
Dr. Henry Chen was an absolute blessing & the best decision I could've made! After interviewing & speaking w/ALL top BH/LA doctors for over 1 year, I felt the most confident to move forward w/Dr. Henry Chen. I severely broke my nose during an e-foil surfing accident & reset my nose myself in the water. Unfort I'm not a Doctor & ended up having 98% blocked breathing, in addition to turbinates. My number one concern was to find a Doctor who I felt 100% confident in, who knows how to handle the intricacies of this kind of a sep... read more
Business response:
Thank you for the compliment of Dr. Chen. We greatly appreciate it and will pass along your feedback.
Following a horrific surgical experience with another doctor, I was blessed to have been referred to Dr. Chen. Not only is he a highly skilled surgeon and ENT specialist, he truly cares about his patients. Despite the degree of difficulty associated with addressing the various complex issues from the first surgery, he never skipped a beat to provide me with a resolution. As I look back on my medical journey with Dr. Chen, I could not be more grateful. His staff is pretty darn awesome too!
I had unfortunately struggled with breathing problems my whole life and almost became use to not fully breathing out of one nostril. I was tired of the post nasal drip, sinus infections, sinus headaches, and difficulty breathing when working out so I finally decided to schedule an appt with Dr. Chen and it was the best decision ever. Personable, extremely knowledgeable, professional, and just plain AMAZING. From my first appt. to surgery date to my post op visits, I felt so humbled to be able to call this gentleman, MY docto... read more
Henry Chen, MD, MBA | Plastic Surgeon has a 4.8 star rating with 113 reviews.
Henry Chen, MD, MBA | Plastic Surgeon is open now. It will close at 6:00 p.m.
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