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Heller Motors CDJR
- Auto Repair
- Pontiac, IL
About this business
Our sales team will be online during business hours. Shop Heller Motors online for a stunning new Chrysler, Dodge, Jeep, Ram or Lincoln vehicle, or to browse the inventory of quality used cars, and ask about financing. Our dealership in Pontiac, IL, thrives on exceptional customer service, and we work hard to exceed the expectations of each and every driver we meet!
Location details
720 S Deerfield Rd, Pontiac, IL, 61764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Business response:
Thanks, Karen!
Business response:
Thanks, Jason!
When to talk about getting service with my car that I bought outside of town in Bloomington. Heller staff was very rude did not greet me when I walked through the front door. Their staff is not "friendly" like what I've heard from in town. Mr. Heller is not doing a good job training his staff. I will take myself a block to Lynns or I will take myself a little farther down the road to Driscoll's who will do a better job with a more friendly staff.
Business response:
Clara, we're sorry that you did not receive A+ service. Can we contact you to get some more information and the opportunity to make this right?
Business response:
Hi Ted. We are sorry to hear about your experience and want to make things right. If you could private message us with your phone number so that we can give you a call to discuss further, we would appreciate it.
My family and I are from Houston, TX on a road trip. Today we were driving from St. Louis to Chicago and my air conditioner stopped blowing cold air. I was panicked and couldn't imagine how I was going to make it to Chicago without AC. We happened to see y'all from the road and pulled off. I explained what was happening to the guys in the service center and they quickly got my car checked out, fixed, and got us back on the road in less than an hour!!! They were so friendly and so helpful and I was so very grateful that they ... read more
From start to finish Kyle was our guy. We searched for a car for awhile and Kyle kept in touch with me the whole time through texts and emails. He made the car buying experience a breeze. He sold my sister n brother in law a new mini van and they were so impressed with him that they sent me straight to him when I was in the market for a vehicle. Can't say enough good things about Kyle and heller motors. It's the only place my family buys there cars now. My brother Andy Rork bought one from hellers and he was impressed as wel... read more
Business response:
Wow, Kristi, thanks! We love Kyle, too. He is 100% focused on making people comfortable with the buying process!
Bought a used Suburban, a few things needed to be fixed, which they did. I take the thing home and a day later the "service air bag" massage comes up. Bring it back and they tell me it's a sensor and it needs to fixed.....for almost $600. I asked to work on the price since I just bought it. No luck. Come to find out they knew it messed it and it was just deleted from the computer before I bought it. They still won't touch it. "No warranty expressed or implied"
Business response:
Michael, I'm sorry that you've had this experience. Our service manager will be contacting you shortly.
Business response:
Thanks, Marie!
Frequently asked questions about Heller Motors CDJR
How is Heller Motors CDJR rated?
Heller Motors CDJR has a 4.6 star rating with 1,386 reviews.
When is Heller Motors CDJR open?
Heller Motors CDJR is closed now. It will open at 8:00 a.m.
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