Heirloom Property Management

0 _ 0. 

on Birdeye

5 years ago

Pretty telling how every positive review on here is from owners, not the people that had to actually live under them. They’ll fix minor things, sure, but if you’ve got a major issue they’ll just mark it as done and do nothing. We had to sit through the whole winter with the temperature getting down to 45 degrees inside the apartment (dangerous for pipes, by the way, which we also had problems with) because they didn’t even bother to install insulation on the windows. I guess it’s my fault for assuming I wouldn’t need to chec... read more

Melissa A. 

on Birdeye

5 years ago

Heirloom manages a rental property in my neighborhood, in fact, it’s a few houses down the street from me. There has been absolutely zero snow maintenance, as in I can’t actually walk on the sidewalk in front of the house because nobody shovels or uses a snowblower, the lawn is mowed once per month (I’m being generous) and the trash stays stacked outside for weeks at a time (hi, mice/rats/raccoons, come on in). It’s a property manager’s responsibility to take care of the property, it’s not being done, hoping the complaint I ... read more

Zachary S. 

on Birdeye

5 years ago

Heirloom has been one of the most frustrating rental companies I've had to deal with. They manage to make issues that were easy to solve with past landlords almost impossible to solve. Reaching them by phone or e-mail is difficult, as they direct you to a robo-number instead of directly to a property manager, and rarely respond unless you leave multiple phone messages or e-mails. Our property did not have trash bins for 4 days after we moved in even though it was said in our lease that Heirloom would provide trash services... read more

acts of r. 

on Birdeye

5 years ago

Would give them 0 stars if possible their greedy pieces of shit charged us for mice in our apartment and tried putting the blame on us they don't care about their tenants dont take care of any thing and they will try to blame you for shit you didn't do never rent from them save yourselves the trouble also all their bad reviews they respond by saying that person didn't actually rent from them