Heartland Home Mortgage

William M 

on BBB

3 years ago

Travis Puff and the whole team at Heartland Home Mortgage were excellent to work with! They never missed a single call from me, and helped guide us through the home buying process as first-time buyers. I would absolutely recommend them to friends and family in need of their services. We called a few days before Thanksgiving 2020 in urgent need of a pre-approval to bid on a house. Without missing a beat, they got us squared away in a few hours. Unfortunately we lost that bid, but they stuck with us through 2 more bids on new ... read more

Tina D 

on BBB

3 years ago

Loved working with Travis. Enjoyed his attention to detail and appreciate his customer service. He absolutely made our refi quick and painless and would work with him again! Thanks Travis P*** 

Kaleigh S 

on BBB

4 years ago

The process of refinancing my home came about as quite a whirlwind, but I found myself very lucky to have been able to work with Travis and the Heartland team. What seemed so overwhelming and intricate, turned out to be straightforward and simple thanks to Travis' transparency and timeliness. He walked me through every step of the process, and willingly answered all of my questions. I strive to fully understand such processes before jumping into them and Travis made that happen through kindness and patience. Though the proce... read more

Kirk L 

on BBB

4 years ago

Mike is great to work with. He is a professional who knows his business very well. He is great at anticipating what will be needed next and explains things very well. Mike provides a great customer experience. The costs were fair and appropriate. We received a great interest rate. The time from application to close was very fast. We recommend Mike and his team. Thank you Mike and the Heartland Home Mortgage Team. 

Phil R 

on BBB

4 years ago

My experience has been wonderful! Travis is exceptional to work with and I know that his clients rave about their experience working with him. He is honest, hard-working, and efficient. Keep up the good work! 

Josh G 

on BBB

4 years ago

Travis Puff is the most personable, honest, and hard working mortgage officer that my wife and I have ever worked with. His knowledge of refinancing, rates and options is untouched by any others. Travis made the refinancing process easy and had an answer for every question that we had. With rates as low as they are I wouldn't hesitate to reach out to Travis Puff to help you with your individual needs. You won't find anyone more knowledgeable or down to earth. You have a customer for life. 

Michael S 

on BBB

4 years ago

Travis was most excellent in helping my wife and I refinance our home. Knowledgeable and friendly, Travis helped us through the whole process and made it truly easy for us, especially in this time of Covid. I felt like I was dealing with an old friend with the way I was treated by Travis. Highly recommend Heartland Home Mortgage and Travis P**** 

Loli T 

on BBB

5 years ago

My experience with Heartland Home Mortgage was great. Travis P*** provided an exemplary customer service.From the first interaction to the last, Travis was extremely professional, knowledgeable and helpful every step of the way. The process was explained in detail and every phone call was answeredright away. The entire process wasquick and proficient. 

Amanda H 

on BBB

5 years ago

We worked with Mike and from the very beginning everything was simple and quick. He came to our house to meet with us which saved a day off for my husband. He helped us shave some years off of our mortgage and look forward to the day when we can say we are debt free. Thanks Mike for taking care of us and making thing so easy.