Health Care Professional on Dex Knows
6 years ago
03/28/2014, 10:02 AM
Avoid this place!!
Thinking about hearing aids? I have just had the most incredibly awful experience at Hear Tech in Colorado Springs. If you want someone to listen to you, this is the worst place EVER! The "hearing instrument specialist" there talked for 20 minutes non-stop and never once asked me a question. Finally, he asked when I started wearing aids. When I told him age 18, he assumed that's when the loss began, and told me that I probably didn't have a hereditary loss. (I'm the 6th generation, my brother has a loss, my daughter is the 7th generation with the same type of loss. Nearly half my mom's family is affected, but it's not hereditary?) He never asked, but just kept on babbling. When I told him that the loss actually started well before age 18, he said, "Oh, well, I just assumed. . ." "Yes," I responded , "What is it with audiologists? Why don't you try asking me? Let me tell you about my loss. When I was about. . ." At this point, he interrupted me and asked me to "Follow" him, got up, and walked out of the room. He led me to the front desk, informed me that we were "calling it quits" because I was "rude" and asked me to leave. Really? Which quadrant of his buttocks was I supposed to kiss? What's wrong with expecting a provider to listen? Avoid this place!! Hear Tech. Go elsewhere and save yourself some grief. Rating? I'd give it a -5, but that doesn't exist.