This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hays Richard M MD
- Family Practice
- Wellington, FL
About this business
Dr. Richard Hays, MD is a family medicine specialist in West Palm Beach, FL and has been practicing for 33 years. He specializes in family medicine.
Location details
1397 Medical Park Blvd # 220, Ste 220<br>Wellington Regional Medical Center, Wellington, FL, 33414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been to this office multiple time and I haven't even caught a glimpse of the doctor. Horrible. Then I had xrays and was diagnosed with arthritis but I can't even get a callback from the doctor. Please avoid this practice if you care to speak/meet with an actual doctor.
This was my second visit to Dr. Hays. When I arrived at his Wellington office I was immediately greeted and checked-in by the front desk staff. They were very professional and they had my paper work already printed and waiting for me. The staff that helped take care of me were very professional and friendly and they took their time to explain everything to me. I only wish all of my other physician office experiences were as good as my visit with Dr. Hays and his staff.
Dr. Hays is wonderful - he is brilliant and caring. Sadly, you never see him anymore. Since they expanded, they have become a flawed, careless factory. Prescriptions not forwarded to the pharmacy, no follow-up unless you hound them, etc. My last two visits felt like I could have done better myself with a junior doctors kit and reading WebMD. Dr. Hays, if you read this, please make changes to your practice and bring it back to the highly competent and caring practice it was once before.
Not very bad communication skill, long wait. No matter how long you have been a patient. Dr Hays is never there when you want to talk to him. They always put you off on another docter who you do not want to see at all.
I will highly recommend Andrea PA, Dr. Brown and Sabrina PA once they are no longer affiliated with Dr. Hays. I received a letter from Dr. Hays about not prescribing controlled substances which I replied was fine and would love to find a different treatment (which Dr. Brown did). Then just days after being put on a new treatment, Dr. Hays "fired" me as a patient and when I asked his son for a meeting to discuss what occurred, he scheduled it for me but the day of the appt, Dr. Hays cancelled it.
I've been a patient for years. I should have left a long time ago but now is finally the time. I called for an appointment & was told the best they could do was 1 month away. I haven't seen the Dr. Hays in many visits/years. It has me wondering if Dr. Hays actually works there anymore. They routinely get my RX wrong at the pharmacy. PA I saw last time was very good. I don't remember her name but she was attentive. With that, poor scheduling & a factory style is off putting & unprofession
Unknown to me my family had an outstanding balance. Made an appointment for my son only for him to be refused service for a physical , which he had to fast for,that I scheduled well in advance. They had plenty of time to confer with me on this bill which come to find out was 2-3 years old.The service my son was to receive that day would have been of NO CHARGE. But still refused him service
reviews 5 ? 4 ? 3 ? 2 ? 1 ? 2.0 26 reviews Teresa Teresa in the last week I have been a patient of this practice for over 15 years and think it is wonderful. When I go, I rarely wait more than 15 minutes to be seen. I am not really concerned about seeing Dr. Hays for my visits. In fact, when making my appointments, I specifically schedule when Andrea Brockman, PA-C is available. She does an outstanding job of listening to me, knowing my history and providing options for treatment.
In was one of his first patients, in 1990. I stayed with him so much longer than I should have. He started as a caring doctor and then moved to a luxury office in Wellington and opened a factory type office. When you wait for an appointment to see him specifically, you are forced to see the Physician Assistant. When I was severely injured and ill he was not there for me. No loyalty. Also, there is huge turnover of his support staff and they are incompetent, unhelpful and extremely rude.
Frequently asked questions about Hays Richard M MD
How is Hays Richard M MD rated?
Hays Richard M MD has a 2.2 star rating with 156 reviews.
When is Hays Richard M MD open?
Hays Richard M MD is closed now. It will open on Monday at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com