Hays Richard M MD

Anonymous 

on Healthgrades

4 years ago

Been going to Dr Hays for years. 

Anonymous 

on Healthgrades

4 years ago

I strongly recommend against going to Dr. Hayes’ office after a negative string of experiences I had in July 2020. Dr. Hayes' office staff were profoundly rude, including using vulgarity, and I spent less than 10 minutes with the actual doctor (after waiting for almost an hour). I will never return to Dr. Hayes' office. 

Anonymous 

on Healthgrades

4 years ago

I left yrs ago!! Prettelt family health with Dr Aleman and nurse practitioner kim are great!!! Shannon is great too!! Who would stick with a dr who you never see and could care less about anything but money!! 

Anonymous 

on Healthgrades

5 years ago

Poor, no one answers the phone, and if I haven’t been in for an appointment for 6 months, they won’t fill any prescriptions. With everything going on, in between jobs no insurance yet. Called on to get a prescription filled, left a message, after several attempts. No response, called, got a live person, said was given to the Dr, if a problem, I would called. No call, no prescription called in. Now the weekend, will try again Monday. This has happened multiple times. 

BARBARA SHRIEVES 

on Healthgrades

5 years ago

I honestly don't think I would be alive if not for Dr Hays and his staff! I am 73 and have been a patient for at least 30 years! I've survived Stage 4 Metastatic Malignant Melanoma, Shingles, a hip replacement, MRSA, Sarcoidosis, SEPSIS and several cases of Flu! His staff is Fantastic from the front desk to check out. Dr Hays' associates have been very compassionate and have researched my conditions to refer me to the appropriate specialist to expedite my treatments! I thank everyone there for treating me with respect and ki... read more

Very dissatisfied customer! 

on Healthgrades

5 years ago

I had a 12:30 appt scheduled for today. It took me a week and a half to get this appt. Simple, easy, straight forward visit for medication refills. I was sitting in the waiting room for 45 min and still not on anybody’s radar. I had to leave to pick up my kids (why should I have to pay for emergency after care at $60 a pop?). I already paid for my visit and received nothing but grief and aggravation. The person at the check out desk is so bloody awful! She said I had to come back! WTH?!?!?!?!? I hate going there. I just hate... read more

Anonymous 

on Healthgrades

5 years ago

I have been a patient w/ Dr. Hays for about seven years. Yesterday, I called for an appointment because I am experiencing extreme pain in my right breast. I have been trying to call my obgyn for three days (after going to a clinic to see if something else was wrong). For whatever reason, the front office never answered the phone and for three bloody long days, no one called me back. I called you, my GP as a last ditch effort to get help or send me to a diagnostic center (which a prescription is reqrequired). Your reception d... read more

As of now, FORMER patient! 

on Healthgrades

5 years ago

The office staff is pathetic. Constant problems with billing, insurance AND apparently they lost my blood somewhere between the office and the lab! HOW IS THAT POSSIBLE?!?!? I've been waiting 3 weeks for results and have gotten nothing but a run around and empty promises about "we'll call you tomorrow"......only to never receive a call! I've been a patient at that office for almost 6 years and have wanted to see Dr Hayes numerous times, only to be shuffled off to assistants. Although they have done fine work, I'm just curiou... read more

Anonymous 

on Healthgrades

5 years ago

I've been for 4 physicals, prep op checkups. Never met him. Staff is petty and useless.