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Harrold & Associates DDS PA Dental Care Center

4.7

About this business

Location details

3769 Sunset Avenue, Rocky Mount, NC, 27804, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 2:00 p.m.
SatClosed
SunClosed
4.7942 reviews
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Maureen Keathley's profile image
Maureen Keathley 
5 years ago

Took 'em less than a year after they bought the practice in Goldsboro to get rid of all the goodwill built up over decades by competent businesspeople. Among the issues: their insistence that my patient account, still tied to my father's patient account, could not be disentangled until the balance I had incurred was paid. It's bad practice and it cannot possibly be responsible and legal, since I had not, at the last time I had filled out a consent form for them, given consent for my father to know about my dental care. (Not ... read more

Maureen Keathley's profile image
Maureen Keathley 
5 years ago

Took 'em less than a year after they bought the practice in Goldsboro to get rid of all the goodwill built up over decades by competent businesspeople. Among the issues: their insistence that my patient account, still tied to my father's patient account, could not be disentangled until the balance I had incurred was paid. It's bad practice and it cannot possibly be responsible and legal, since I had not, at the last time I had filled out a consent form for them, given consent for my father to know about my dental care. (Not ... read more

Luciana Phifer's profile image
Luciana Phifer 
recommend  Recommended
5 years ago

Let me say Dr Candy and her staff at Smilestones Dentistry are amazing!!! Literally it just took a phone call, quick visit and an X-ray and she made some calls and got my mini in with the oral surgeon SAME DAY!!! Thank you guys so much!! 

Deepak Khopade's profile image
Deepak Khopade 
5 years ago

Honesty and kindness. Michelle & the team at Cary location are very rude and not honest. You gonna get ripped off at this place if you don't ask the right questions. 

Business response:

Hi Deepak, we apologize for any inconvenience. Our management team has tried to contact you, please return our call at your earliest convenience. Thank you! Have a great day. 

Deepak Khopade's profile image
Deepak Khopade 
5 years ago

Honesty and kindness. Michelle & the team at Cary location are very rude and not honest. You gonna get ripped off at this place if you don't ask the right questions. 

Business response:

Hi Deepak, we apologize for any inconvenience. Our management team has tried to contact you, please return our call at your earliest convenience. Thank you! Have a great day. 

Christian Brodiedavinci Erickson's profile image
Christian Brodiedavinci Erickson 
5 years ago

At the location on Carolina Beach Road in Wilmington NC I scheduled an appointment for 6 PM tonight and I got there at 5:30 to fill out paperwork. I have a wisdom tooth that just started bothering me two days ago and it is Growing into my jaw and making it almost impossible to open up my mouth to eat and even to speak. The office staff made a mistake and put in my appointment for 2 PM. I showed up and they told me that I had missed my appointment at 2 PM but I never received a phone call and that is not the time that I agree... read more

Business response:

Hi Christian, we are so sad to hear of the discomfort you are experiencing in your jaw. We apologize for any miscommunication. Thank you for bringing this to our attention, your feedback is so important to us. Our office manager will be reaching out ASAP. Have a great rest of your day!! 

Christian Brodiedavinci Erickson's profile image
Christian Brodiedavinci Erickson 
5 years ago

At the location on Carolina Beach Road in Wilmington NC I scheduled an appointment for 6 PM tonight and I got there at 5:30 to fill out paperwork. I have a wisdom tooth that just started bothering me two days ago and it is Growing into my jaw and making it almost impossible to open up my mouth to eat and even to speak. The office staff made a mistake and put in my appointment for 2 PM. I showed up and they told me that I had missed my appointment at 2 PM but I never received a phone call and that is not the time that I agree... read more

Business response:

Hi Christian, we are so sad to hear of the discomfort you are experiencing in your jaw. We apologize for any miscommunication. Thank you for bringing this to our attention, your feedback is so important to us. Our office manager will be reaching out ASAP. Have a great rest of your day!! 

Alexia Zelaya's profile image
Alexia Zelaya 
5 years ago

DON’T WASTE YOUR MONEY! No schedule flexibility, rude staff, and poor service. I am stuck still using them since I paid off my sons braces with Bozart. Bozart originally had late appointments and better staff! Jonathan at the front desk is rude and poor representation for Ricobene. 

Business response:

Alexia, we want to do everything possible to make things right. We apologize for any inconvenience you may have faced. We appreciate you reaching out. Our office manager will be contacting you to learn more of your experience. Have a great day! 

Alexia Zelaya's profile image
Alexia Zelaya 
5 years ago

DON’T WASTE YOUR MONEY! No schedule flexibility, rude staff, and poor service. I am stuck still using them since I paid off my sons braces with Bozart. Bozart originally had late appointments and better staff! Jonathan at the front desk is rude and poor representation for Ricobene. 

Business response:

Alexia, we want to do everything possible to make things right. We apologize for any inconvenience you may have faced. We appreciate you reaching out. Our office manager will be contacting you to learn more of your experience. Have a great day! 

Frequently asked questions about Harrold & Associates DDS PA Dental Care Center

How is Harrold & Associates DDS PA Dental Care Center rated?

Harrold & Associates DDS PA Dental Care Center has a 4.7 star rating with 942 reviews. 

When is Harrold & Associates DDS PA Dental Care Center open?

Harrold & Associates DDS PA Dental Care Center is closed now. It will open at 8:30 a.m. 

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