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3210 Elrod Road, Houston, TX, 77449, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
0 stars. Water was disconnected, my fault. But let's discuss the process. You must make a payment thru a 3rd party, they charge a fee. After you make a payment, you have to call them to let them know you made a payment. Then they inform you that the reconnect fee $120.00 was not added so you must contact the 3rd party again and pay that. Another fee again. Then you must call them back again. Then they have sometime between 8am - 5pm to reconnect. Ridiculous
0 stars. Water was disconnected, my fault. But let's discuss the process. You must make a payment thru a 3rd party, they charge a fee. After you make a payment, you have to call them to let them know you made a payment. Then they inform you that the reconnect fee $120.00 was not added so you must contact the 3rd party again and pay that. Another fee again. Then you must call them back again. Then they have sometime between 8am - 5pm to reconnect. Ridiculous
I received a cut off notice for my water bill. I know I made thru online banking. I called in and they stated they haven’t received the check from the bank it maybe lost in the mail. They told me to pay online and do a stop payment on the check. Well the check arrived that they told me to put a stop payment on and they attempted to cash it. They charged me a $35 bounced check fee and they refused to wave it bc the account wasn’t documented 😡
I received a cut off notice for my water bill. I know I made thru online banking. I called in and they stated they haven’t received the check from the bank it maybe lost in the mail. They told me to pay online and do a stop payment on the check. Well the check arrived that they told me to put a stop payment on and they attempted to cash it. They charged me a $35 bounced check fee and they refused to wave it bc the account wasn’t documented 😡
They don't deserve a star. Worst customer service in Texas if not the country. Pathetic.
Harris County Mud No 71 Water Treatment Plant has a 1.1 star rating with 33 reviews.
Harris County Mud No 71 Water Treatment Plant is closed now. It will open tomorrow at 9:00 a.m.
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