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Harpeth River Oaks
- Apartments
- Franklin, TN
About this business
Our name is a tribute to the majestic Harpeth River, located justseconds from your door. The lifestyle we offer is as peaceful andrefreshing as anything in nature. Our architecture is clean, bright andmodern. Our interiors and common areas are crisp, contemporaryand brimming with amenities to serve you. Best of all, we’re justminutes from Nashville in an ideal location near Downtown Franklin –and all the historic discoveries just waiting for you there.
Location details
1000 Champions Cir, Franklin, TN, 37064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The Community and Staff are Amazing!! have lived at Harpeth River Oaks twice and love the community and the staff. Sharra the community manager goes above and beyond to assist anytime I have a question. She follows up to ensure that things are taken care of. The maintenance team is quick to respond to our request. The location can't be beat. It is close to everything. I highly recommend Harpeth River Oaks!
Business response:
We appreciate you taking the time to offer us a 5-star review, Susan! We're happy to see you are loving your experience at Harpeth River Oaks.
Great experience at Harpeth! My experience here has been great! The ladies Courtney, Shara and Sophia are really helpful and give great customer service. In my renewal time I didn’t want to move, but wanted a second floor. Courtney called regularly and gave me updates on every second floor coming available. Finally I got a second floor in my same building and the whole move in to my home went smoothly. Maintenance is really helpful and Brandon always comes to help out when needed. The best thing here is the friendly service ... read more
Lots of roaches and loud cars This property has a (well-deserved) reputation for bugs. Everything from spiders to giant cockroaches. They've changed pest control companies but it doesn't help. Not to mention, the landscaping looks absolutely terrible. Dead patches of grass and huge spots of bare dirt all over. Yet somehow they're able to wake me up multiple times a week by running a lawnmower and hedge trimmer outside my bedroom window at 8am. They've gone through at least 5 different office staff members in the last few yea... read more
Almost peaceful This place is amazing. I just ended my 2 year lease, but I’m sad to leave. The staff were very friendly throughout my time there. The place was newly renovated when I had moved in and the quality of the amenities were very nice. My only issues were the kids running rampid after school destroying things and throwing rocks at cars. The issue seemed to get resolved fairly quickly and when I had terminated my lease it took me 11 days to officially move out after the next month started (they were very kind a lenie... read more
Business response:
Thank you for taking the time to share your feedback. We appreciate your kind words about our hardworking Harpeth River Oaks team. We’re glad that we were able to address your concerns in a timely manner throughout your residency. If you have any questions, please contact our team at your earliest convenience. We greatly appreciate that you chose Harpeth River Oaks to be your home and wish you well in your future. Thank you
Very rude staff with no cooperative attitude The new leasing specialist is rude to the core. No consideration for these people to the how long you have stayed. Are ready to loose renter even if he has good credit rating. I think they have problem if you are trying to renew lease for less than a year. I could not use my one bedroom and attached bathroom or more than 1.5 months after I moved last year in May. The whole bathroom was stinking due to blockage from inside and it took two attempts and about 1.5 months to remedy the... read more
Resort-like feel with The 3 bedroom apartment we live in is nicely updated with modern appliances and fixtures. We are are close to shopping and expressways while keeping a quiet, family friendly atmosphere. The club house and pool are fantastic! It's so beautiful here, I feel like I am staying at a resort everyday. Being smoke-free and pet friendly makes life here even better. I would recommend this community to anyone looking for a peaceful place to live.
The best part? My bathroom is the same size as my kitchen! Alara River Oaks is A) very clean, B) reasonably priced, C) modern without being cold, and D) run by some of the nicest people on the planet! The upgrades being installed are amazing, but the apartments were great even before. I live in a second floor, one bedroom that is larger than anything I've ever rented before. The kitchen is spacious, the bathroom is huge with a garden tub and the bedroom has a balcony (swoon!).
Very Dissatisfied This is not the place to live if you want to live with a host of problems. My family just moved from the complex into our new home. The office staff is rude if you call with questions or concerns. They tenants like children and talk down to them. Often times we could not even get a return call from the office staff when we had a maintenance issue. The apartments are infested with bugs, spiders and ants depending on the season. Some of the buildings have mice in the cold months. Our family lived in the compl... read more
Excellent place to live My family and I moved here in Oct 2012, and we love it. First, they are quick to respond to any request. For example, I submitted a maintenance request at 10am one morning to have the trees trrimmed near my apartment, as it was slightly blocking the walk way. around. By the time I came home from work the same day, the trees had been trimmed, just as I requested. Second, everytime I talk to anyone in the leasing office they are friendly and professional. Third, the office staff give the residents a com... read more
Frequently asked questions about Harpeth River Oaks
How is Harpeth River Oaks rated?
Harpeth River Oaks has a 4 star rating with 92 reviews.
When is Harpeth River Oaks open?
Harpeth River Oaks is closed now. It will open tomorrow at 9:00 a.m.
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