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Hard Rock Hotel & Casino Biloxi
- American
- Biloxi, MS
About this business
Location details
777 E Beach Blvd, Biloxi, MS, 39530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went to see the Fab Four. Freakin awesome show! But when i first got there, the cocktail waitress, lillian, told me 1 free drink comes with my ticket. I asked for a vodka diet. She came back at said it was $6. She had already made it so i gave her my card and i got a $6 drink, instead of what was offered previously. other then that, Terrific!
Business response:
Don’t worry!! It was still a great review and we’re so glad you had a good time while visiting!! 😊
We had so much fun!! The band was great, the food was wonderful and our servers were perfect!
Business response:
Christine it’s so great to hear that you enjoyed Bacardi Gras with us!! And that our service, food and atmosphere were top notch 🙌🏻 Hope to see you back soon! Thanks for the awesome review!
The overall atmosphere of the entire hotel and casino was nothing short of amazing! Great service, awesome food, and the room was exquisite � would definitely be back
It's much better than IP Casino, the rooms are cheaper and the atmosphere is way better, actually I was thinking about the Golden Nugget, not Hard Rock
Husband and I were passing through and stopped for lunch. Being non-smokers, we were taken aback when two gentlemen were smoking near us in the "non-smoking" section and so we had to smell that. Nachos were good. Sandwiches (club and chicken) were okay but nothing to brag about. He collects Hard Rock shirts, plus it helps we get AAA discounts eating and shopping there.
Business response:
Thank you for following up with us. We will definitely relay your comments to our team and will use them to modify and improve the guest experience in the future. We hope you’ll come back and give us another shot next time you are in town. We apologize that we fell short this visit and hope we have the chance to make it up to you. Thank you for your honesty and communication.
Apperantely they are not allowed to turn on the subtitles for sporting games. I was really here yesterday and all the games where playing with sound on then today they say they can event turn on the subtitles for MNF. It's bullshit. Why do y'all have Tv's if you can play the sound. The Hard Rock is known for playing sporting games and food. This put a sour taste in my taste buds and better believe that I rather take my $$ some where else.
Business response:
Ok we will definitely address this with our team. Thank you so much for letting us know about your experience so we can learn and move forward. Once again we apologize for any inconvenience and hope you will give us a second chance if you’re back in the area!
Nicole was our server she was very attentive and friendly. Our food was DELICIOUS 😋
Awesome food and atmosphere....wait staff were very helpful...big crowd.
Business response:
So great to hear!!! Happy you enjoyed everything and we are glad we rocked your visit with us!! Come back soon!!
Our server was sweet and took good care of us. The food was so so.
Business response:
Harold that’s AWESOME to hear! We’re so glad you had a great time at Hard Rock Cafe Biloxi and that the service was great! Please let us know what happened with the food to make it less that 5 stars. We want to learn and grown in any way we can.
Frequently asked questions about Hard Rock Hotel & Casino Biloxi
How is Hard Rock Hotel & Casino Biloxi rated?
Hard Rock Hotel & Casino Biloxi has a 4.4 star rating with 207 reviews.
When is Hard Rock Hotel & Casino Biloxi open?
Hard Rock Hotel & Casino Biloxi is closed now. It will open at 9:00 a.m.
Browse nearby in Biloxi, MS
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