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Hard Rock Cafe
- American
- Los Angeles, CA
About this business
Location details
6801 Hollywood Blvd Suite 105, Suite 105, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 9:00 a.m. to 11:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
I just ordered cauliflower wings, took a bite and they were actually chicken, the waitress told me “shit happens”. Worst customer service ever. Hard Rock use to have a good name.... manager.... Watch for a more extensive review on Trip Advisor
Business response:
Thanks for contacting us here and through Trip Advisor. Please refer to the number on our Trip Advisor response and call us so we can resolve this with you and welcome you back soon. Sincerest thanks.
We loved everything. The staff was very friendly. And the food was amazing
Interesting place, enjoyed it. Smoke wasn’t really bad and it was certainly clean and kept up
Never again. It seemed fairly slow so I thought I would get a quick dinner there while I was at Hollywood and Highland. When I approached the hostess she looked at me incredulously like- how dare you want to table. She said your best bet is to go sit at the bar. It's a half-hour wait for a table. Three fourths of the tables were empty and there was no line. That was inexplicable. I was already there so I thought I'd go to the bar. After sitting at a bar high top for a while a waitress finally came over and gave me a menu. I ... read more
Business response:
Apologies for the atypical gaps in service. Please contact Ralph, our service recovery manager at 323-464-7625 so we can put you on our V.I.P. priority seating list, have a manager greet you personally upon your return, and ensure your next visit is 100% in-line with our world-renowned reputation. We look forward to welcoming you back! Thank you.
RecommendedBusiness response:
Thank you for dining at Hard Rock Cafe & for the 5🌟's. We value our customers & their experience. We hope to see you back soon. Have a Rockin' Day.^SA
We went to the hard rock two days ago we love this place and all the hard rocks casinos we been to a few of them but it’s been two years since we’ve been to the one in Biloxi and it Saddened us Because it’s in really dirty the main floor in the machines and the quality of the machines have gone down we used to have a lot of fun especially a hard rock my mother would not go to any other casino it was her favorite one. That’s the only place she will gamble but she thinks she’ll try some of the other ones now
First time here had a great time good venue Eddie was funny as hell, drinks � were great �
Business response:
Glad you had a good time with us Chelsea! Hope you will visit us again soon 🤘
My family stayed here two days for spring break. We loved it! Awesome and clean rooms,great customer service and friendly house keeping!! This made our stay really nice. We will be returning during the summer! Thanks for a great vacation!
We had a great time yesterday at Hard Rock. The ribs omg to die for and Sady she was a great server. Thanks for a wonderful time
Business response:
Thanks for the rockin review 🤘
Frequently asked questions about Hard Rock Cafe
How is Hard Rock Cafe rated?
Hard Rock Cafe has a 4.3 star rating with 6,346 reviews.
When is Hard Rock Cafe open?
Hard Rock Cafe is open now. It will close at 10:00 p.m.
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