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Hard Rock Cafe

4.4

About this business

Est. June 17, 1986 Hard Rock Cafe Chicago, marked by the giant iconic guitar that illuminates our parking lot, is located in the heart of the vibrant River North neighborhood, just blocks away from the Magnificent Mile. For more than 30 years, our cafe has been a one-of-a-kind dining, entertainment and shopping destination known worldwide for embracing funky styles and blending them with legendary food, beverages, live music and music history. Hard Rock International is the world's largest curator of music memorabilia, and o... read more

Location details

63 W Ontario St, Chicago, IL, 60654, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.45,320 reviews
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Maggie Ortiz's profile image
Maggie Ortiz 
8 years ago

Beautiful restaurant....delicious food awsome servers.....and loved looking at all memorabilia they have 

Business response:

Thank you, Maggie! 

Torie Elliot's profile image
Torie Elliot 
8 years ago

I'm very upset my husband and I purchased these tickets which were not cheap and got stranded after the concert! We waited over an hour and no one at Hard Rock offered any solutions and told us we had to find our own way back to our hotels. Not classy at all and very upsetting to deal with after an Epic Metallica concert!! 

Business response:

Torie, we are very sorry to hear about your experience. Can you please private message us your best contact information so our team can reach out and learn more? Thank you. 

Joel Lopez's profile image
Joel Lopez 
8 years ago

Loved the vibe and servers were great. The live band karaoke was so much fun! Can't wait to go back! 

Katie Watt's profile image
Katie Watt 
8 years ago

My first time to a Hard Rock and it did not disappoint. Our server, Mad Max, was great! Wings and the pulled pork were delicious and my husband enjoyed his chicken fajitas. While the background music was far from the hard rock I expected (they were literally playing Bruno Mars at one point wtf) we did have a laugh and enjoyed the live band karaoke performances. 

Dennis Hamann's profile image
Dennis Hamann 
8 years ago

Atmosphere was great and the food was amazing and our waitress Jocelyn was extremely attentive to us, loved chatting with her and she made the whole experience absolutely perfect! 

Business response:

Thanks for the great review, Dennis! 

Jayne Wolf's profile image
Jayne Wolf 
8 years ago

Didn't eat here - just stopped in the shop to buy a pin for my collection. Had to pay $15 to park in order to buy two pins and use the restroom. That's life in the city, I suppose. The shop clerks were very helpful telling me the difference in pins marked "limited" and those marked "exclusive". Bathrooms were okay. 

Business response:

Jayne, thank you for stopping by. Did you let the valet know you were only here to purchase something from the Rock Shop? The first 30 minutes is complinenty with purchase. 

Kay Read's profile image
Kay Read 
8 years ago

Starter was good but the ribs we had for the main course were very poor. They weren't hot enough and it was not easy to get the meat off them. Very expensive too. Have been to lots of other Hard Rocks and had excellent meals. Very disappointed. 

Alexandre Flit's profile image
Alexandre Flit 
8 years ago

Decadente e fraco. Mandei o prato voltar duas vezes depois desisti e comi ruim mesmo 

Nichole Grutza Rinehart's profile image
Nichole Grutza Rinehart 
8 years ago

The waitress we had was really mean and made us feel like we were an inconvenience. The food was okay. 

Business response:

Nichole, can you please send us a private message with your contact information so we can reach out and learn more about this? We appreciate you bringing this to our attention. Thank you. 

Frequently asked questions about Hard Rock Cafe

How is Hard Rock Cafe rated?

Hard Rock Cafe has a 4.4 star rating with 5,320 reviews. 

When is Hard Rock Cafe open?

Hard Rock Cafe is closed now. It will open tomorrow at 9:00 a.m. 

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