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Hansel Honda
- Car Dealers
- Petaluma, CA
About this business
The Hansel Auto Group story is a long one. Our family has been involved in the California transportation industry from almost the very start. The Hansel Auto Group history begins with Joseph Hansel in 1851. Joseph was the first Hansel to provide transportation to others, selling horse-drawn carriages. Josephs son continued in this business, opening Californias first Cadillac dealership 1901.The first Hansel Auto Group dealership in Sonoma Valleywas opened by Walter Hansel in 1961. Walter was focused on much more than just se... read more
Location details
1310 Auto Center Dr, Petaluma, CA, 94952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedJust thought all should know your salesperson Marci will take care of your new or used car needs with no hassles. She was extremely helpful with my shopping needs. Thank you Marci.
The employees that work there are awesome including the shuttle drivers Thank you Honda
I just picked up my daughter's Accord from this dealership. She had brought it in for service. When she went to drop her car off, she was told that the service would run about $600. Since she had a little extra money, she asked how much it would be to get a cd out of the cd player. That brought the bill up to about $750 or so. THEN she gets a phone call stating that they "found" a problem with the brake caliber and NOW her bill is just under $1,100! When I asked why they did the cd player (they knew it was an "optional" repa... read more
Business response:
Atilio, thank you for taking the time to review Hansel Honda. We greatly appreciate you as a customer!
Went with my son to buy his first care it's his hard earned money was not a fun or pleasant experience at all this dealership was unprofessional, the sales manager on duty yesterday extremely rude to me and my Husband. Paid cash on Friday 9/9, was to get the car Monday 9/12 only to be told it wasn't ready due to cutbacks in their auto body shop. Car was to be ready 9/14 no communication what's so ever when we called no one knew where the car was, when we were going to get it and our salesman was off. The manager said he didn... read more
#itsatrap Let's face it, the only thing good to come from the "Great Recession" was the collapse of automobile dealerships. Unfortunately, Hansel Honda survived. Do not purchase their extended warranty. It is a scam. Save yourself the time/trouble. More to come.
Business response:
In response to your post Mr. Dickinson, It appears when you came in we had a communication error - as we stated when you come in please see the General Store Manager, Roger or his assistant Amelia and we would walk you over to service and waive your $100 deductible. You may not have been informed that the issue with your vehicle was a door lock actuator - that is covered under the extended warranty. We will be happy to order the part and install it or you can go to a dealer of your choice, however when we called on your beha... read more
Highly recommend Hansel for your next car purchase! Friendly team that treats you with respect and makes sure you drive away with a smile!
Frequently asked questions about Hansel Honda
How is Hansel Honda rated?
Hansel Honda has a 4.4 star rating with 87 reviews.
When is Hansel Honda open?
Hansel Honda is closed now. It will open at 9:00 a.m.
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