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The Hansel Auto Group story is a long one. Our family has been involved in the California transportation industry from almost the very start. The Hansel Auto Group history begins with Joseph Hansel in 1851. Joseph was the first Hansel to provide transportation to others, selling horse-drawn carriages. Josephs son continued in this business, opening Californias first Cadillac dealership 1901.The first Hansel Auto Group dealership in Sonoma Valleywas opened by Walter Hansel in 1961. Walter was focused on much more than just se... read more
1310 Auto Center Dr, Petaluma, CA, 94952, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have NEVER had such a good experience buying car then I did with Christian. We where laughing the whole Time but when it came down to business he got things done. He worked with my needs and wants and even gave me a few pointers. I was in a little rush to get my son from school and Chris put a little heat behind everyone to get things done faster. I have never had a bad experience at Hansel Honda (just at Manley shhhhhhh 🤫) so I’m not sure why I was so shocked at the great service I got! Keep up the good work guys! I’ll b... read more
Business response:
Thank you for the positive review! We're glad Christian made the experience fun and efficient! We look forward to seeing you for your next new car in a few years! Thanks, Olivia Olmsted Customer Relations Manager
When I purchased the car in 2016 AJ was awesome, he got me a great deal and I left the dealership happy! When I drove back a few months later for an oil change, it was a nightmare. First, I noticed a scratch on my car and I didn’t care much since it wasn’t too noticeable. then the second time I noticed another chip and I was convinced it was my fault so I didn’t speak up. The third time after picking up my car from the maintenance building I noticed an inch deep chip and when I asked what happened I was told that was how the... read more
Business response:
Hi Leo, I'm very sorry you feel this way. If you'd like to talk about this issue (I know it's been a few months) feel free to give us a call at (707) 769-4000 and you can ask for me, Olivia, Customer Relations Manager.
Bueno yo estoy muy contenta porque la atención que me brindaron en el dealer representante Atilio Jiménez fue muy amable y muy profesional y siempre estuvo ahí cuidado del servicio y de mi intereses yo quedé muy contenta y satisfecha con el servicio que este joven medio y ojalá que pues este ustedes tomen en cuenta el esfuerzo que hizo para que yo quedé muy satisfecho con el servicio brindado yo voy a recomendar con mi compañeros y familiares.
Great experience I bought a brand new 2018 fully loaded Honda Fit White beautiful everybody who helped me was well experience and did a fantastic job I was impressed with my experience. Thank you Les, Jasmine and Kimberly.
This dealership advertised the 2006 Honda Civic I bought to have absolutely no issues (other than a little rusting) so we made the trip to Petaluma to test drive & possibly purchase the car. They again assured us there were absolutely NO issues with the car. This was in November. After we purchased the vehicle, I tried to used the ac to find it only blew hot air. I figured it was a coolant issue, so I thought it would be a simple fix. When I went to recharge the coolant, immediately we noticed there was a huge leak. This is ... read more
I worked with Manny Valdez on the purchase of my new car. Between my wonderful experience working with Manny and the general staff at Hansel Honda, I would rate this as the BEST car buying experience that I've ever had. I may have left some money on the table (who ever really knows), but Manny was a respectful negotiator and a gentleman to the end. I would recommend this dealership and Manny Valdez to anyone in the market for a new car. Couldn't be happier.
Business response:
Bulmaro, Thank you for the Review!
Horrible! I bought a car from here. I have had nothing but problems. Complete nightmare! Will not recommend to anyone! Plus the guy who sold me the car got fired. Must tell you something about my car.
Hansel Honda has a 4.4 star rating with 87 reviews.
Hansel Honda is closed now. It will open on Monday at 9:00 a.m.
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