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Hanania Subaru
- Jacksonville, FL
About this business
Location details
6400 Blanding Boulevard, Jacksonville, FL, 32244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
this was the single worst experience I have ever had with a car dealership! They essentially held me a hostage, to try and force me to buy a used car with over 60k miles on it! For $30,000! I went in around noon, purely to look at a Subaru. Not to buy that day. I had never driven one. I was was curious. I was considering buying a new car that month. But I had no intention of buying one that day. However, the dealer decided, (perhaps because I am a young woman) that he wasn't letting me leave without buying a car. After a tes... read more
I purchase a car from Subaru of Orange Park on 20-March-2021 and still do not have my Georgia Tags. I purchased a car from Coggins Chevrolet at the Avenues on 17-April-2021 and received my Georgia tags 27-May-2021. I check the status of the registration on the Georgia Motor Vehicle Department website using the VIN and for the vehicle I purchased from them it said "We could not find your vehicle". When I put the VIN in for the vehicle I purchased from Coggins, it said "Registration active since: 11-May-2021" which is less tha... read more
Business response:
Hello, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please reach out to our General Manager, Ali Ansari, at (904) 777-1800 or via email at ajansari@hananiaautos.com and we will work with you personally in rectifying the issues you experienced. Take care.
They made so easy and pleasant to buy my new vehicle. Adam was the best. Recommend him and this dealership to everyone. Will return in the future.
Business response:
Hi, we really appreciate your great feedback! Our team is available should you require any extra help.
DO NOT PUT A DEPOSIT ON A CAR BECAUSE THEY WILL NOT REFUND IT IF FOR ANY REASON YOU DO NOT BUY THE CAR. I LEARNED THE HARD WAY. DO NOT GIVE THEM ANY MONEY UNTIL YOU ARE PHYSICALLY THERE AND READY TO TAKE OWNERSHIP. Chris Thompson is who took $500 from me and wouldn't return it.
Business response:
Retta, we are so disappointed to learn of this situation you have described. Please reach out to our General Manager, Ali Ansari, at (904) 777-1800 or via email at ajansari@hananiaautos.com so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.
I was not sure about buying a new car when I went to Hannity but I found a friendly and knowledgeable salesman. He showed me all the many features of the Outback. They also gave me a good price on the car.
Business response:
Hi, we are very happy to have provided you with such a positive experience! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Fantastic dealership as evidenced by the outstanding people who work here. All are friendly, courteous, and professional. Of note, Domenic Cutillo went above and beyond to ensure we received his best and undivided attention. He communicated early and frequently, answering all questions. Extremely knowledgeable, personable and perceptive with an innate ability to understand our needs. It was clear to us that he is not there to just make sales but to also make you part of the Subaru family. Thank you Hanania Subaru for finding... read more
Business response:
Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Kissoon2. Thank you and we hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!
We chose not to buy from this dealership, but to go to the other Subaru dealer in town. The difference in customer service and treatment of the customer is like night and day. They use high pressure tactics, tag teaming you with multiple team members, even if you are just looking at the inventory. We will never go back here, but the other Subaru dealership in Jacksonville has made us loyal, life-time customers.
Business response:
Hello, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please reach out to our General Manager, Ali Ansari, at (904) 777-1800 or via email at ajansari@hananiaautos.com and we will work with you personally in rectifying the issues you experienced. Take care.
Great! We recently bought an used 2017 Subaru Forester from Hanania Subaru of Orange Park, Jacksonville Florida. It was exported to Puerto Rico. Finally today we picked it up at the pier. Thanks to the dealer, especially the seller, Jason Proietto , you are the best. Thank you very much for your patience and service. Jose and Blanca
Very good experience. Ju-John and Segundo were charming, knowledgeable, patient. Explained everything to us more than once if needed. The sale went smoothly and competently.
Frequently asked questions about Hanania Subaru
How is Hanania Subaru rated?
Hanania Subaru has a 4.6 star rating with 4,719 reviews.
When is Hanania Subaru open?
Hanania Subaru is open now. It will close at 9:00 p.m.
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