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Hampton Inn West Springfield

4.1

About this business

Location details

1011 Riverdale St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1801 reviews
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Tracey-Mike Nauer's profile image
Tracey-Mike Nauer 
5 years ago

This is usually my favorite hotel to stay in when I visit Columbus. Unfortunately, today is very disappointing! The lady who checked us in acted bothered by any of our requests/ Complaints! #1) I checked in and was supposed to be upgraded. That did not happen. So much for gold status! #2) First room we were given was disgusting! - The door to get to the fridge had splatters on it and the inside of the fridge had dried food on it! - The carpet had a big red stain between the beds and it was wet! Yuck! #3) The room smelled ter... read more

Stephanie Campfield's profile image
Stephanie Campfield 
recommend  Recommended
5 years ago

it's a lovely hotel very family friendly. nice staff 

Bob Kramer's profile image
Bob Kramer 
recommend  Recommended
5 years ago

good food and great staff 

Daynez Negron's profile image
Daynez Negron 
recommend  Recommended
5 years ago

Nice stay and nice place. Everything was so close and had a wonderful staff. Definitely recommend ❤️ 

Krysten Kauder's profile image
Krysten Kauder 
5 years ago

Was looking forward to getting out of the house and staying 10 min away to watch movies, relax and order room service. I double checked the website that these services were offered. I check in and they tell me there’s no room service bc of covid. Ummm why?! You can’t leave it at the door like Postmates etc has been doing forever?? At least update your website. 

Calvin Fraites's profile image
Calvin Fraites 
recommend  Recommended
5 years ago

I remember reading good reviews, but I do not think they do justice to this amazing spot. Need a car? Absolutely not, walking distance to to great places, dinner, mall, cafe’s etc. plus the pool is like something out of a movie! Diamond status or not, this has got to be my new favorite Hilton! It will be a sad moment to leave this place on Sunday! 

Crystallynn Price's profile image
Crystallynn Price 
recommend  Recommended
5 years ago

Beautiful rooms, great staff, amazing views. 

Christal Brown's profile image
Christal Brown 
recommend  Recommended
5 years ago

We always stay here when we come to visit my daughter. The staff are always helpful and friendly. 

Alyse Luther's profile image
Alyse Luther 
recommend  Recommended
5 years ago

Exceptionally great service & SO kind. So clean & the room is absolutely beautifully put together. The view is just WOW. Highly recommend 💓 

Business response:

Thank you!! ❤️❤️ 

Frequently asked questions about Hampton Inn West Springfield

How is Hampton Inn West Springfield rated?

Hampton Inn West Springfield has a 4.1 star rating with 801 reviews. 

When is Hampton Inn West Springfield open?

Hampton Inn West Springfield is closed now. It will open at 9:00 a.m. 

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