Hampton Inn West Springfield's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Hampton Inn West Springfield

4.1

About this business

Location details

1011 Riverdale St, West Springfield, MA, 01089, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1801 reviews
Select a rating
David Meyer's profile image
David Meyer 
recommend  Recommended
5 years ago

I have stayed in this hotel twice and both times have been terrific. The staff and facilities are wonderful. I can’t wait until I am able to visit again. 

Debbie Bjorklund's profile image
Debbie Bjorklund 
recommend  Recommended
5 years ago

Beautiful @ immaculate rooms! Love the window seat view out the window..awesome stay 

Barbara D. Kelly's profile image
Barbara D. Kelly 
recommend  Recommended
5 years ago

Love it! Will be back again! 

Connie Macioce Cochran's profile image
Connie Macioce Cochran 
5 years ago

rooms needed to be cleaner 

Kisha D. Jackson's profile image
Kisha D. Jackson 
recommend  Recommended
5 years ago

I like that it's very convenient to take your pet. I have a few concerns but my main issue is why does this place not have microwaves in the room? Even Motel 6 has microwaves. They'll Heat your food in the Cafe but not with care. They put it in and turn their backs. My food was nearly inedible it was nuked so much. 

Jeffrey Phelps's profile image
Jeffrey Phelps 
5 years ago

Terrible experience. Could not use pool for four hours a day because of someone staying on the second floor that was in quarantine (bubble) and had exclusive use of the pool. "It's only four hours," said a hotel worker. Guess other guests don't matter. No amenities at this place that's for sure. DO NOT STAY HERE! 

Business response:

I am so sorry that this was such a disappointment. You arrived early in the afternoon and it has been a beautiful day, so I completely understand that it would have been great to get in the water early. The 3pm-5pm time period reserved for the private event had been selected to minimize the impact on other guests. 

Stephanie Maclam's profile image
Stephanie Maclam 
recommend  Recommended
5 years ago

Love it great place to stay. 

Nancy Sumner's profile image
Nancy Sumner 
recommend  Recommended
5 years ago

Nice and clean..updated! Downtown location great!!! 

Scott-Scales Shaun's profile image
Scott-Scales Shaun 
recommend  Recommended
5 years ago

Very clean and quiet, and the staff was very nice, I will be back very soon. 

Frequently asked questions about Hampton Inn West Springfield

How is Hampton Inn West Springfield rated?

Hampton Inn West Springfield has a 4.1 star rating with 801 reviews. 

When is Hampton Inn West Springfield open?

Hampton Inn West Springfield is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com

Popular in West Springfield, MA