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Halleen Kia
- Car Dealers
- North Olmsted, OH
About this business
Location details
27932 Lorain Rd, North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
When leasing a car make sure you check on all fees. Was not aware of a disposition fee plus taxes. Just got a bill for $427.00. Leased several cars from them. Just leased a van from them a few months before we turn in the vehicle were being charged this fee for . After my lease is up don't think I will be leasing from them again
Business response:
Elaine, I am sorry to hear you did not have a pleasant experience with Halleen KIA. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation. Regards, Eric Halleen, President/GM, ehalleen@halleenkia.com
I highly recommend Halleen Kia in North Olmsted on Lorain road if you're looking to buy a car! I bought a 2006 Colbolt SS from them and a little after a month of owning the car I was already experiencing problems ... My warranty for 1000 miles was up and gave them a call anyway, they ended up paying for all the diagnostics and even after that paid for all the repairs! I am just so sick of dealing with car problems and this was such a huge relief.
Business response:
Hi Derrick and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, Eric Halleen, President/GM, ehalleen@halleenkia.com.
Well satisfied with the Halleen Kia dealership. Service is great, staff is friendly and courteous.
Business response:
Judy, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Halleen KIA! If there is anything else we can do for you just give us a call! Best, Eric Halleen, President/GM, ehalleen@halleenkia.com.
Awful to dear friend who lost her husband a few months ago. Giving her a hard time about his lease. You should all be ashamed of yourselves.
Business response:
Kerri, I'm concerned by your review and would like the opportunity to address it for you. Please feel free to contact me directly at your earliest convenience. Sincerely, Eric Halleen, President/GM, ehalleen@halleenkia.com
Went in for first-time service and oil change on my 2015 Soul, also had the 2014 Sorento for final oil change before lease end, and drove off leaving the Sorento behind, in our brand new, just arrived on the lot, 2016 Sportage! This car was so new, we had to wait for them to give it a stock number and enter it into inventory! Bryan Megon has been my salesman for 10+ years--I've bought or leased 9 cars from him, and recommended several friends. Combine him with great finance people like Pat Halleen, and you have a great custo... read more
Excellent experience. Aaron was en excellent sale.
Business response:
Hi Marilyn and thanks for the great feedback! We're very happy that Aaron was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Eric Halleen, President/GM, ehalleen@halleenkia.com.
Extremely disappointed! Bought a 2009 Kia brand new, cash. Still has under 60k miles and the back hatch doesn't open or unlock, radio stopped working etc. This car has been well cared for and after referring 3 other family members who bought a Kia here I expected at least a free diagnosis. They refuse to help & obviously don't care to keep my business. I litterly can't change my burned out taillight because back won't open. I would expect a dealership to appreciate you sending friends and family to buy from them and put some... read more
Business response:
Vince, I was unable to find your contact info in our system...please call me on my direct line at 216-930-4627 to discuss. Thanks Eric Halleen Kia
Best car buying experience I've ever had! Matt and Charles are awesome!
Business response:
Erica, I really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Matt and Charles provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Eric Halleen, President/GM, ehalleen@halleenkia.com.
Purchased 2012 sorento. Never made promised 32 mpg. Now after Kia certified mechanics did regular oil change engine blew. Less than a quart of oil. Their loophole is owners manual states to check oil every fill up. Wonder if their distracted techs are ever drug tested
Business response:
Rob, I am concerned by your review and would like the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience to further discuss your experience. Eric Halleen, President/GM, ehalleen@halleenkia.com
Frequently asked questions about Halleen Kia
How is Halleen Kia rated?
Halleen Kia has a 4.7 star rating with 9,351 reviews.
When is Halleen Kia open?
Halleen Kia is closed now. It will open at 9:00 a.m.
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