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Hall Acura Newport News
- Car Dealers
- Newport News, VA
About this business
Hall Acura Newport News supports all your Acura needs. The health and safety of our staff, customers and community continues to be our top priority. Visit our website to shop and buy from our extensive selection of new and pre-owned Acura vehicles or to schedule your Acura service appointment. Check out our latest lease and service offers. Now offering home delivery. Ask about how you can earn points and save big with Hall Rewards. Just another way, Hall Looks Out for You!
Location details
12501 Jefferson Ave, Newport News, VA, 23602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
1.Dealerships Not Trust Worthy, Tried to sell A LoJack device which the Car already had on it. 2. Finance manager Told me that I HAD TO BUY THE, 5 in 1 Combo Coverage Package when I could have bought the 3 in 1 Combo at a Lower price. 3. Dealerships wanted me to sign over my rebate with no compensation for me. 4. Finance Manager told me to apply for the return of my Gap Insurance after I refinanced my car; To later be told that Honda Financial would not be returning the $*** dollars I paid for my gap insurance. 5. Have calle... read more
Great
Business response:
Hi Jada, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
They took great care of my son in the Navy, also got him a better rate then he was pre-qaulified for.
Business response:
Hi Robert, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!
Good
Business response:
Hi Latasha, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I filled out the car gurus information and financing portion; I went out of my way to make it there yesterday to test drive the vehicle. I was told I would be emailed numbers to consider which never happened. I texted and was even ignored on the website chat when I mentioned the vehicle. I’m pre-approved with cash in hand but have been ignored multiple times as a customer. I tried every form of communication to buy the specific vehicle. Pretty sure they’re just looking to price gouge someone else.
Business response:
Joseph, thank you for your feedback. Our General Manager, Joseph Festa, would like to speak with you personally regarding your experience. Unfortunately, we have been unable to reach you up to this point. Numbers on your vehicle of interest were emailed yesterday and we’ve left a voicemail as well. At your convenience, please contact Joseph directly at 757.866.7077. Thank you.
The dealer responded immediately when messaged regarding the vehicle. Communication after that point was basically non-existent. Not sure how they do business this way.
Business response:
Brian, thank you for your feedback. Our General Manager, Joseph Festa, would like to speak with you personally regarding your experience. Unfortunately, we have been unable to locate contact information based off of the username provided. At your convenience, please contact Joseph directly at 757.243.2057. Thank you.
Good experience, low pressure.
Business response:
Hi Julie, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!
Started the process of buying this vehicle spending the entire day there and the next morning an hour after they open they sold the van
Business response:
Thank you for reaching out; we apologize if you feel you’ve had a less than positive experience at our dealership. It is our understanding that you spoke with our management team during your visit in regards to this concern. If you have any further questions, please do not hesitate to contact our General Manager, Michael Komives, directly at 757-243-2057. Thank you.
RecommendedJust purchased my 4th Acura from Devin Sheldon at Hall Acura NN. Great experience yet again. I highly recommend this dealership and Devin as a salesperson to anyone!
Business response:
Toni, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! Have a wonderful day!
Frequently asked questions about Hall Acura Newport News
How is Hall Acura Newport News rated?
Hall Acura Newport News has a 4.7 star rating with 1,356 reviews.
When is Hall Acura Newport News open?
Hall Acura Newport News is closed now. It will open at 8:00 a.m.
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