This profile has been claimed by the business owner or representative.
Hakes Brothers
- Real Estate Services
- Las Cruces, NM
About this business
Hakes Brothers builds in the Rio Grande valley, from El Paso in the south, to Albuquerque in the north, and many communities in between. Browse through our collection of neighborhoods and homes, and you will see a wide variety of locations and styles to fit almost every preference. Our design professionals have created home designs that cater to your needs, and our design consultants will help you personalize your home's colors and materials to reflect your style. Visit our model homes and experience why Hakes Brothers is th... read more
Location details
425 S Telshor Blvd, Bldg C, Ste 204, Las Cruces, NM, 88011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
since one star is the lowest rating. DO NOT buy a home from this builder. Sales process is great then it goes downhill. Closed on home March 10, 2025. Have been working through warranty portal and email to attempt to resolve a problem with the countertops to no avail. There is something wrong with the "quartz" finish, it it is actually quartz, causing it to stain when anything is set down on it, even if immediately wiped off. In addition there are horrible buffs/swirls and blemishes on the countertops that are not normal f... read more
https://www.kob.com/new-mexico/los-lunas-residents-claim-developers-did-not-finish-brand-new-homes/
In my opinion, Hakes Brothers lack transparency. I feel that the quality of my home is poorer that what it's advertised on the web and their model Homes. Buyers! Be aware of what you are paying for. If something doesn't feel right don't sign any documents that are going to get you later in a total heartache for many years. Please make sure to do everything in writing and request for copies before committing to something. Always take pictures and keep your paper trail up to date. In my opinion, Independent inspections are im... read more
Buyers BEWARE !!! Once you sign your contract Hakes Brothers and their sales representatives and building supervisors do as little as possible to correct issues. We live in Rio Rancho development and 90% of the people in this development say they regret their purchase. We purchased a home in a view lot of Sandia Mountain range, this past week Hakes Brothers built a home that blocks that view and thus our home's value has decreased drastically. They wouldn't listen to our request to put a different style home next to us... read more
Is "ZERO" stars even possible? I feel like they dropped the ball in their venture into Los Lunas, NM. No one wants to hear about problems getting experienced labor or whose fault it is that things were overlooked and not fixed before homeowners moved in or why nothing substantial has been done once lists of "please fix the house" items had been presented to company representatives. I feel for every other homeowner who is have issues with their homes and the fact that Hakes Brothers didn't live up to the quality standards the... read more
Hakes in Las Cruces is the pits. They sell you via a model home, online photos and photos of sample upgrades. What you end up getting is not what you saw or were told. Fine print allows Hakes to lowball whatever they want. Neighbors have stopped by to advise crumbling grout and buckling tile floors. Typical builder...making tons of profit at the expense of consumers. Any fight as to be through arbitration...who has money for lawyers and us little people can't fight rich millionaires. They know that up front. BUYERS BEWARE t... read more
Read more at the BBB reviews: Legacy At Sierra Vista Community: Why would you, Director of Community and Customer Experience, sent your quality inspector all the way down to Los Lunas, to plan a repair schedule for our home and then come back and deny some items after 13 days of plans to complete the project? Your quality inspector knows the conditions of this house better than anyone else. The last time the Legacy at Sierra Vista’s superintendent was here was on 2/17/22 *scolding me in front of his painters and snapping p... read more
From the BBB: Thank you for your response,What I do not see on the response is that the Director of Community Planning and Customer Experience, *************************** sent his quality inspector to inspect our home on 4/15/2022. According to the quality inspector, he was taking over the Superintendent unfinished list of repairs and we will be starting from scratch. According to the quality inspector send by ******************, all I needed to do was to sign the superintendent's incomplete repair sheet. I was given a rol... read more
Our home here at Legacy At Sierra Vista in Los Lunas, New Mexico was not "move in ready." In our opinion, Hakes Brothers is about quantity and not about quality. The poor finish of our home was not expected for the price we paid for it. After closing, the attention to our long list of repairs slowed down by the week. Hakes Brothers crew's priority is more focus on building model homes and closing homes through their new communities. Customer service is not the greatest; we got excellent service way up to closing day. We clos... read more
Frequently asked questions about Hakes Brothers
How is Hakes Brothers rated?
Hakes Brothers has a 2.4 star rating with 25 reviews.
When is Hakes Brothers open?
Hakes Brothers is closed now. It will open on Monday at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com