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Hair Studio Sonterra

4.4

About this business

A unique hair salon experience designed to enhance the guests privacy & relationship with their hair stylist. Styling areas are individual rooms with beautiful art & flat screen's allowing the beauty salon guest to relax & enjoy the experience in a private and intimate environment.A locally owned & operated beauty salon. Hair Studio Sonterra Hair Salon offers San Antonio the latest in hair salon services & beauty products. World-class beauty salon with a team of highly talented hair stylists & colorists trained in the latest... read more

Location details

1314 E Sonterra Blvd #5101, San Antonio, TX, 78258, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.4307 reviews
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Susan B.'s profile image
Susan B. 
13 years ago

My color and cut are perfect... Thank you – Today I went in for a hair cut and I was THINKING about coloring it. I have never had my hair colored before so I was very nervous. I spoke with Mary about it and she was amazing, we talked about whether I should color my hair completely or just do highlights. She brought out all of the colors that she thought would look good on me. We finally decided and then we moved onto the cut. I explained to her what I was looking for and she did exactly that. It took her about 2 hours, becau... read more

Kamila P.'s profile image
Kamila P. 
13 years ago

Not impressed – I've been to this salon before and was happy with the service I received from Lauren. This time, I was very dissatisfied with the service I received from Melissa. I called to set up an appointment with Lauren but was offered one with Melissa, whom I hav read positive reviews of, so I took it. I came in for color and a simple cut. Melissa sat with me and asked what I was looking for then said very little after that. I pretty much sat quietly in my chair the entir time. However, she was nice enough to offer me ... read more

Business response:

Dear Kam15: We apologize that your last visit to the salon did meet or exceed your expectations. The entire staff works very hard to live up to our reputation for excellent services and results, but sometimes we fall a little short. Your acknowledgement of the color being to your liking is greatly appreciated, but there is no excuse for our staff not creating the haircut you desired. Thank you for letting us know that you were not happy with your results, and we appreciate you giving us the opportunity to correct the problem... read more

Anne A.'s profile image
13 years ago

Elsa's the Best! – I recently had an obligation suddenly arise at which I needed to look good. Although it was her day off, Elsa came to the salon and spent hours doing my eyelashes, coloring my hair and giving me a new style. It made such a difference in the meeting the next day. Even the opposition told me that I looked great, and I am convinced that the extra bit of confidence that my appearance gave me allowed me to perform better and gain an advantageous over the other party. I cannot thank Elsa enough, and appreciate t... read more

aggie55's profile image
13 years ago

Love the freindly service & wonderful products – I have had three haircuts here and will not go anywhere else. The entire staff is friendly, accomodating and extremely talented. Each time I have been, a different person has cut my hair, and each time without fail, they did a stellar job. The products they use are wonderful as well......LOVE the Keratase hair products!!! Pros: Talented staff of professionals 

frances34's profile image
frances34 
13 years ago

My salon is a keeper! – I came to this salon after more than a dozen years of salon hopping. I was never quite satisfied at any other salon. Either I received a great cut or a decent (livable) color. But never both. UNTIL 

laurajl09's profile image
laurajl09 
13 years ago

Best Customer Service Ever & Great Work! – First of all, let me just say how happy I am that you can make appointments online and get a prompt email reply from Hair Studio Sonterra! I have a toddler and find it difficult to sneak away during the day to make phone calls, so this is especially convenient for me! Anyway.... I cannot say enough good things about this salon! First of all, everyone who works here is so nice! From the minute you walk in the door, they are very accommodating and make sure you are comfortable during ... read more

ybaby's profile image
13 years ago

A wonderful experience and beautiful place – I'm in constant pursuit of finding "the salon" that will make me come back for more, and I believe it's just ended. I left Studio Sonterra in love with my hair for the first time in a long time. I went in there desperately wanting to fix my color but with no idea of what I wanted as the end result and open to suggestions. Lauren was awesome! She is excellent with color. Before we started she talked with and explained what she thought would look best and the process involved. My ha... read more

cbartkowski's profile image
cbartkowski 
13 years ago

Walk-ins apparently take precedence – I've been going to the Hair studio for approximately 2 years now so you can imagine my total disgust at how rude they were when I walked in for my appointment which was scheduled for 2pm. I gave the girl at the front my name and she said Lisa would be right with me. I sat down and in walks a little teenage girl and says, "I just called a few minutes ago for me and my two sisters. You guys said you could fit us right in." Of course I'm not concerned because I just figure they're going to ... read more

Business response:

Dear Christine: You are very important to us. There was definitely a misunderstanding or miscommunication that occurred and we apologize. The appointments that Lisa handled before you were for Feathers, which takes approximately 5 minutes. Lisa should have talked to you herself immediately to let you know that this was a quick appointment that would in no way interfere or delay your appointment, and made sure that you were ?OK? with that arrangement. We understand that you did not understand exactly what was going on and the... read more

Dmoore's profile image
13 years ago

Time Well Spent – I drive about 30 min to get to Hair Studio Sonterra, I truly love it. The welcoming feel of the Salon and the staff is great, but I love my stylist Mary and would drive a hour for her!! I've lived in Houston and Dallas for many years and have had various stylists. I'm a very meticulous about my hair color, Mary is fabulous with color and gets it right every time!! I've been cursed with curly hair but recently Lisa changed all that, she introduced me to Keratin Treatment ....My hair is amazing, healthy, shin... read more

Frequently asked questions about Hair Studio Sonterra

How is Hair Studio Sonterra rated?

Hair Studio Sonterra has a 4.4 star rating with 307 reviews. 

When is Hair Studio Sonterra open?

Hair Studio Sonterra is closed now. It will open tomorrow at 9:00 a.m. 

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