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Haferman Water Conditioning Inc.
- Water Filtration
- Burnsville, MN
About this business
Haferman Water Conditioning specializes in upgrading water quality all around the Twin Cities. We specialize in installing high-quality Kinetico drinking water systems, water filters, water coolers, water softeners, saltless water conditioners and more.
Location details
12142 12th Ave S, Burnsville, MN, 55337, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Scheduled a service call for today, service tech. called me and said he would be at my home at 2:00 PM. ---at 3:00 PM I called him and asked why he did not keep his scheduled appointment, or at least call me back when he was going to be over an hr. late. said if I did not like it to call his service manager and file a complaint. Said he would now be at my home at 3:30 PM . It is now 7:00 PM and he is a no show. Just goes to show that you can have a good product but without service it all means nothing. Bruce
Business response:
The customer purchased and had equipment installed from us in June 2005. In September 2014 there was an incident involving the customer at our office that resulted in the Burnsville Police providing him notice that he was trespassed from our business for a period of one year. The customer contacted our office on October 21, 2019 with a complaint of hard water. The service call was scheduled for PM (12:00 – 4:30 pm window) on October 28, 2019. The customer requested a phone call from our technician with a better time estimat... read more
Excellent customer service! Haferman Water came out to replace our water softener after an electrical surge destroyed our previous one. Both the salesman and installation technician were very knowledgeable, polite, and helpful. We are very satisfied with our new water softener!
Very professional presentation in our home with in home analysis of our water. All of our questions were answered. We are very pleased with the improved taste of the purified water as well. The amount of salt used to soften the water is dramatically reduced from the amount used by prior water softener.
No Stars! Rude, pushy, angry salesman who quite literally refused to answer our questions in lieu of continuing his pointless droning about systems we would never need and had no interest in. 100% refused to tell us the prices of any of the equipment when we asked because (and I quote) he wasn't done "working us". HUH? Who says that out loud!? Couldn't believe he would expect us to actually buy anything from them after that...but then again he didn't. - just sort of let us walk out. He was completely dismissive of me - like ... read more
We got a referral from Home Depot for possible water softener and was called by this company. They absolutely wanted to come out when we were both home and promised it should'n't take up much time. They arrived at 6 and it was going on 8 when they started paperwork and left much later. During this time we had our kids hungry and needing to get ready for bed since it was a school night, they proceeded to tell us that they would work on paperwork and just call us over when they needed a signature. It was two of them as one was... read more
Frequently asked questions about Haferman Water Conditioning Inc.
How is Haferman Water Conditioning Inc. rated?
Haferman Water Conditioning Inc. has a 4.9 star rating with 1,253 reviews.
When is Haferman Water Conditioning Inc. open?
Haferman Water Conditioning Inc. is closed now. It will open on Monday at 8:00 a.m.
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