Haferman Water Conditioning Inc.

Kale W 

on BBB

3 weeks ago

Kale W I purchased my home seven years ago, and the previous owners had installed a Haferman water softener the same year. After seven years, the equipment started leaking, so I contacted Haferman to check on the warranty. I was informed that the warranty was only five years and that they could send the unit in for evaluation. The service technician informed me that I would need to pay a service call fee and a down payment for them to take the equipment in for assessment. I paid $434 for the evaluation and service charge. Wh... read more

jim r 

on BBB

3 months ago

I had a very good experience with Haferman. They were prompt and courteous. They installed a system which greatly enhanced drinking water quality and they explained everything about the system to me in a way that I could understand. 

Kimberly A 

on BBB

7 months ago

I called to let them know my father (who has their system) had passed away and that the system was not properly functioning.Their response was that I must sign a 1 yr contract before they could look at the system and to send me a $235 bill. Why would I sign a contract I have no information on for a non functioning system?? Come get your crap out of my dead father’s house. 

Shirley W 

on BBB

8 months ago

I was quoted $144.00 plus cost of filters to have them changed. Testing was apparently done without my consent or desire, which raised my bill $60.00. I called to request a refund to no avail. It is unethical for a company to charge for services not agreed to, and their customers need to be aware that they have no problem taking advantage of service calls. 

Mark C 

on BBB

a year ago

Professional, respectful and fast service. No sales pressure and everything delivered, installed and performing just as promised. Our *****, smelly water is now clean, clear and tasty. Even the ice cubes have improved! Highly recommend. 

Gary & Sharon N 

on BBB

a year ago

We purchased the Kinetico system for our new home & are very happy with the results. Before the system was installed, my husband tasted the water (in line filter was installed by plumber before we moved in); he dumped the water out because it was terrible. After the Kinetico system was installed & in line filter removed, water is great, ice is almost clear & we really enjoy drinking our water. We would recommend Kinetico to everyone! Great service & very professional. 

Katrina R 

on BBB

a year ago

Very friendly and thorough! System is working great and were very pleased with it. 

Aaron S 

on BBB

a year ago

Great service and extremely professional in all aspects of their business. 

Niki M 

on BBB

a year ago

Amazing. Wish we would have made the change 30 years ago.