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Haddon Heating & Cooling

4.3

About this business

Haddon Heating & Cooling offers residential heating and air conditioning, ventilation, and filtration upgrades, products, and services. 

Location details

135 Mason Cir Ste L, Concord, CA, 94520, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3524 reviews
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rajesh k's profile image
rajesh k 
a year ago

Same like other customers. Avoid at all costs. Company sent technician out to repair air conditioning unit. The technician worked out side condensing unit. diagnose the fan motor is bad this system is installed by them in March 2024, they book the appointment Tech don't show up on appointment. Haddon has answering service takes the calls but Haddon has refused to return phone calls or emails to discuss a resolution. called service manager picked up phone promises me to call back never call back. they are ********** vendor. D... read more

Sam P's profile image
Sam P 
a year ago

Avoid at all costs. Company sent technician out to repair air conditioning unit. The technician did it improperly causing a water leak. Haddon has refused to return phone calls or emails to discuss a resolution. They asked for a quote for the repair and haven't responded since. AVOID!! 

Shauntinez J's profile image
Shauntinez J 
a year ago

AVOID THIS COMPANY at all costs. After installation, the heater stopped blowing and required a part replacement that has been very difficult to get them to attend to even as it is under warranty. They scheduled appointments and never showed.They use a call answering service to field calls, taking messages for their office and no one gets back to you for days. It is very difficult to speak to anyone at the company. They take the human out of everything so you can never approach anyone and no one calls you back.Dont put yourse... read more

Ana M's profile image
Ana M 
a year ago

They are SCAMMERS SCAMMERS SCAMMERS I don't recommended HODDON ******************************************* They are layers ???? 

David R's profile image
David R 
2 years ago

Haddon H&C have a lot to learn about business and customer satisfaction. First the installer said the A/C won't work yet because they had to put more refrigerant in the system.. they didn't connect the gas line back up properly and we could smell the gas leak for 3 days until the guy came back out. When *** tried again to put more refrigerant in he couldn't do it. It took another technician to come out a few days later to say there were missing parts on the new systems. ****** said they couldn't get someone to come to my are... read more

Laura C's profile image
Laura C 
3 years ago

Beware of this company!! Very poor service. Lack of follow up. They don't return your calls. We bought a home previously owned by the owner of Haddon Heating. The main air conditioning unit broke down. We called Haddon Heating and Air. They sent someone out, who assured us the unit was under warranty - it wasn't; the warranty had never been submitted. They said they needed to order a part - that took 14 months. During that time a total of 3 repairmen came to the house, with no results. We were told that parts weren't availab... read more

JANET S's profile image
JANET S 
3 years ago

HORRIBLE, DO NOT USE THEM. THEY ARE LIARS AND DESTROYED PARTS OF MY HOME. ***** NEVER LET HIM NEAR YOUR HOME, HE IS A LIAR AND WILL BREAK THINGS IF HE THINKS HE CAN GET AWAY W/IT. HE DID FAKE WORK ON MY **. THEY REPL**ED A FURN**E BUT HAD TO DISCONNECT THE ** AND DRAIN OUT THE ****** SAVE IT AND REPL**E THE PERFECTLY GOOD ***** WHEN FURN**E HOOKED UP. THE ** NEVER WORKED RIGHT. ***** THE ***** LIAR CAME AND "FIXED IT". HE LEFT ALL THE ***** HOSES DISCONNECTED AND LAYING ON THE GROUND. A SECOND GUY CAME-HIS EYES BUGGED OUT-ST... read more

Cesar H's profile image
Cesar H 
4 years ago

Posted on Google & Yelp on 9/22/20. Seems like the company doesn't care? I was sold a new AC unit system back in Nov 2018. I don't have a big house, but over time, I figured out that my AC unit was working harder than it needed to. I discovered significant air draft coming from the supply plenum during a recent renovation project and have been reaching out to Haddon via phone, email and their website for 4 months. I can't get anyone to get back to me to talk to me and have someone check the issue before my warranty expiratio... read more

tpierce's profile image
tpierce 
5 years ago

horrible experience as well. Went through Home Depot. installers and customer service were horrible. We still do not have a working unit. we too have taken many days off work for them to show up- sometimes they didn't show and didn't have the courtusy to call. install was not glued properly, items were missing. too many complaints to mention 

Frequently asked questions about Haddon Heating & Cooling

How is Haddon Heating & Cooling rated?

Haddon Heating & Cooling has a 4.3 star rating with 524 reviews. 

When is Haddon Heating & Cooling open?

Haddon Heating & Cooling is closed now. It will open at 9:00 a.m. 

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