Gutter Helmet by Harry Helmet® | Pittsburgh

Christopher C 

on BBB

3 years ago

This place refused to give me back my $900 deposit until I called every single day and complained to their corporate office and Ill attorney general. Terrible customer service that basically kept passing me off to the next . No respect for the customer. 

Mary Sue P 

on BBB

3 years ago

We have just had Gutter Helmet installed and things went very smoothly. The salesman was very professional and offered good suggestions. The two men who were sent to install the gutters, were very good and cleaned up the property well after installation. We await the first rain. 

Karen C 

on BBB

3 years ago

Had gutter helmet replace Gutters April 2021. Went through Costco services. The installers were very friendly, however they did HORRIBLE work. The installers missed centering the gutter nail over multiple areas of the roof overhang splitting multiple rafters. They left MULTIPLE holes in my newly installed gutters. Response received from Emily S from Gutter Helmet "Your email has been shared with everyone to ensure these type of quality issues do not happen in the future. This is not quality work and should have been fixed be... read more

HM 

on BBB

3 years ago

DO NOT HIRE GUTTER HELMET. In January 2021, I e-mailed Gutter Helmet to schedule cleaning of my Gutter Helmet system. When you schedule a cleaning, they don't give you a date. They always say 2-3 weeks, but someone will call in advance to give a date. Not sure why we can't schedule an exact date at the time we request a cleaning. Sometimes it has taken 6 weeks for someone to come to clean the system. This is a free service you get when you are a Gutter Helmet customer. No one called in advance to let me know the date, but so... read more

Jean J 

on BBB

3 years ago

This company solicited me via postal mail, saying I had their Gutter Helmet on my house, making me think I was using their product. They inferred that I should contact them regarding my warranty (free inspection). IN REALITY, I am (happily) using a competitor's product. I felt this was false advertising. They said "they have warranty records showing that Gutter Helmet or its products was installed in my home within the last 15 years": WHICH IS NOT TRUE. I would not use this company based on this solicitation. I am very happy... read more

Laurie M 

on BBB

4 years ago

WE've had Gutter helmet for 30 years... We've replaced a partial back, from a tree limb hitting 12+ years ago, added on to a house addition, and recently replaced a 54-foot front gutter with a larger width one, again from a tree falling on our roof. Although it is expensive to put on and replace, insurance did pay a portion and it works great! we have not had to clean our gutters in 30 years! They will come out, if you call, for inspections. It IS worth the investment. 

Mark R 

on BBB

4 years ago

Gutter Helmet fixed our gutters nicely. There was one small part that was not done right which quickly broke. Gutter Helmet sent someone back to fix it named Sergio M******. He went above and beyond to be sure it was repaired right, tight and secure. I would keep Sergio as he knows what he's doing. My 4 star got changed to a 5. Mark R*** 

Joseph F 

on BBB

4 years ago

I had Gutter helmet on my home for 18 years, unfortunately I had a new roof installed and the roofer thought he knew how to take it off and put it back. It got reinstalled in the wrong way and also got damaged that is why we had it replaced. The system worked well for those years and after the roof job it didn't function properly. I would recommend Gutter Helmet. 

Dianna A 

on BBB

4 years ago

Professional, knowledgable about product. Installed in a timely manner three days ago. Happy so far. Waiting for a good rain.