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Gunn Nissan

4.6

About this business

Location details

750 NE Interstate 410 Loop, San Antonio, TX, 78209, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.66,948 reviews
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Alex Gutierrez's profile image
Alex Gutierrez 
7 years ago

Excellent service! Very attentive staff. I was just pulling into the service lane when Service rep Rio came out of nowhere and was ready to check me in. I waited in the lobby while they serviced my Frontier and was able to work while waiting with their super fast Wi Fi. The wait did not seem long as I was being productive and enjoying coffee and pastries provided in the lobby. Always a great experience. Highly recommended! 

Business response:

Thank you, Alex! We’re glad Rio could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

Dana Patkowski's profile image
Dana Patkowski 
recommend  Recommended
7 years ago

They are honest and caring. No pressure selling! 

Business response:

Thank you for choosing Gunn! So glad you had a great experience. 

Lex Davis's profile image
Lex Davis 
recommend  Recommended
7 years ago

Frank Wallace was amazing! He made the entire process a breeze, so accommodating. 

Business response:

Thank you, Lex! We’re glad Frank could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

Adrian Leal's profile image
Adrian Leal 
7 years ago

An absolutely disappointing recent experience... was sold a service and told the part needed was in stock, only to receive a call 2 hours later saying they couldn’t locate the part... extremely bush league and unprofessional. Service advisor Eli selling a service they could not follow through with... word of advice make sure you ask them to double check that the part is actually in stock... I won’t be going back due to this and on top of that I was never contacted that the part was back in stock like they said they would... ... read more

Business response:

Hi Mr. Leal, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. Would you mind sending us a direct message on Facebook with your contact info so that we can reach out to you and learn more about your experience? You can also reach out to us directly and ask for You can ask for our Service Director, Chuck Tarr at 210-496-0806. We'd love the opportunity to understand how we can better serve you moving forward. We'd love the ... read more

Belinda Rodriguez's profile image
Belinda Rodriguez 
recommend  Recommended
7 years ago

The employees in the service department are polite, kind and very RESPECTFUL they are a fighting team when it comes to the warranty or extended warranties to make sure that the customer is satisfied. Thanks once again. Carl Foy 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Dulce Valdes's profile image
Dulce Valdes 
recommend  Recommended
7 years ago

they all are very nice and helpful...Rudy is the BEST...thank you very much 

Jaybo Wheatstraw's profile image
Jaybo Wheatstraw 
recommend  Recommended
7 years ago

Awesome place with extremely friendly and knowledgeable staff. Catered to the needs of me and my vehicle without the pressure of trying to sell me more items. I’ll surely be a repeat customer as long as they keep this going. 

Business response:

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

Sara Quintanilla's profile image
Sara Quintanilla 
7 years ago

The best cars and trucks and Frank Wallace is the best salesperson EVER!!! Love it!!!! 

Business response:

Thanks for letting us know. Glad to have you as a part of the Gunn family! 

Sharon Bell-moses's profile image
Sharon Bell-moses 
recommend  Recommended
7 years ago

Great customer service. My car and I appreciate services recvd 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Frequently asked questions about Gunn Nissan

How is Gunn Nissan rated?

Gunn Nissan has a 4.6 star rating with 6,948 reviews. 

When is Gunn Nissan open?

Gunn Nissan is closed now. It will open on Monday at 9:00 a.m. 

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