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Guild Mortgage Company

1.4

About this business

Location details

116 E Beffa St, Festus, MO, 63028, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
1.443 reviews
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Cathie B's profile image
Cathie B 
2 years ago

The SECOND I have the opportunity to refinance, I will. First, Guild laid off my husband in a merger WHILE WE WERE IN THE PROCESS OF BUILDING OUR HOME. Second, they wouldnt allow us to close on the construction loan until our lot had been loamed and seeded, as if grass has anything to do with the building process. Third, we thought Guild was collecting escrow for our homeowners insurance (because were first time buyers and had never heard of any other way) and we HAVE an escrow so why wouldnt it be included? But its not. So ... read more

Business response:

Hi ******, we appreciate your review. If you would like to continue the conversation, please reach out to ********************************************************** Thank you. 

Michael Z's profile image
Michael Z 
2 years ago

They made a clerical error on their side with escrow when I switched insurance companies and now they have raised my mortgage several hundred dollars, I will never recommend or go back to guild mortgage ever again, one of the worst experiences. I have talked to them 4 times today, don't rust them anymore 

Business response:

Hi *******. We appreciate you letting us know about this. Your experience is important, and we'd like to continue the conversation. Please email us at ********************************************************** Thank you. 

Cathie B's profile image
Cathie B 
2 years ago

The SECOND I have the opportunity to refinance, I will. First, Guild laid off my husband in a merger WHILE WE WERE IN THE PROCESS OF BUILDING OUR HOME. Second, they wouldnt allow us to close on the construction loan until our lot had been loamed and seeded, as if grass has anything to do with the building process. Third, we thought Guild was collecting escrow for our homeowners insurance (because were first time buyers and had never heard of any other way) and we HAVE an escrow so why wouldnt it be included? But its not. So ... read more

Business response:

Hi ******, we appreciate your review. If you would like to continue the conversation, please reach out to ********************************************************** Thank you. 

Cathie B's profile image
Cathie B 
2 years ago

The SECOND I have the opportunity to refinance, I will. First, Guild laid off my husband in a merger WHILE WE WERE IN THE PROCESS OF BUILDING OUR HOME. Second, they wouldnt allow us to close on the construction loan until our lot had been loamed and seeded, as if grass has anything to do with the building process. Third, we thought Guild was collecting escrow for our homeowners insurance (because were first time buyers and had never heard of any other way) and we HAVE an escrow so why wouldnt it be included? But its not. So ... read more

Business response:

Hi ******, we appreciate your review. If you would like to continue the conversation, please reach out to ********************************************************** Thank you. 

Michael Z's profile image
Michael Z 
2 years ago

They made a clerical error on their side with escrow when I switched insurance companies and now they have raised my mortgage several hundred dollars, I will never recommend or go back to guild mortgage ever again, one of the worst experiences. I have talked to them 4 times today, don't rust them anymore 

Business response:

Hi *******. We appreciate you letting us know about this. Your experience is important, and we'd like to continue the conversation. Please email us at ********************************************************** Thank you. 

Cathie B's profile image
Cathie B 
2 years ago

The SECOND I have the opportunity to refinance, I will. First, Guild laid off my husband in a merger WHILE WE WERE IN THE PROCESS OF BUILDING OUR HOME. Second, they wouldnt allow us to close on the construction loan until our lot had been loamed and seeded, as if grass has anything to do with the building process. Third, we thought Guild was collecting escrow for our homeowners insurance (because were first time buyers and had never heard of any other way) and we HAVE an escrow so why wouldnt it be included? But its not. So ... read more

Business response:

Hi ******, we appreciate your review. If you would like to continue the conversation, please reach out to ********************************************************** Thank you. 

Michael Z's profile image
Michael Z 
2 years ago

They made a clerical error on their side with escrow when I switched insurance companies and now they have raised my mortgage several hundred dollars, I will never recommend or go back to guild mortgage ever again, one of the worst experiences. I have talked to them 4 times today, don't rust them anymore 

Business response:

Hi *******. We appreciate you letting us know about this. Your experience is important, and we'd like to continue the conversation. Please email us at ********************************************************** Thank you. 

Karman S's profile image
Karman S 
2 years ago

Zero stars if I could. And will ruin your credit while trying to get you a mortgage. And are condescending. 

Business response:

Hi ******, we appreciate your review. If you would like to continue the conversation, please reach out to ********************************************************** Thank you. 

Karman S's profile image
Karman S 
2 years ago

Zero stars if I could. And will ruin your credit while trying to get you a mortgage. And are condescending. 

Business response:

Hi ******, we appreciate your review. If you would like to continue the conversation, please reach out to ********************************************************** Thank you. 

Frequently asked questions about Guild Mortgage Company

How is Guild Mortgage Company rated?

Guild Mortgage Company has a 1.4 star rating with 43 reviews. 

When is Guild Mortgage Company open?

Guild Mortgage Company is open now. It will close at 5:30 p.m.  

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