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711 E 17th St, Santa Ana, KY, 92701, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
Excellent service. I was at the Service Dept for my Corvette Stingray first 5000 mile service. I walked in and didn't have appointment but was accommodated by a friendly service person and I was out in one and half hour. The same dealership where I bought a C6 Corvette in 2005 and quietly traded for a 2016 C7 Stingray early last year. Great dealership with great sales and service personnel. Can't ask for more than they freely and happily share.
Take your own risk. Wouldn't trust them for anything they'll tell you what's wrong with your car. I will never buy from them again. If you get a quote get an extra one somewhere else you'll still come ahead. Do your homework . We save $5,000 somewhere else. By talking to other mechanics. We're lucky we could have got suckered in.
Business response:
Thank you for taking the time to share your recent experience at Guaranty Chevrolet, Augie. We want each customer to be completely satisfied upon visiting us, and the impression that you received from our dealership is unacceptable. We would sincerely appreciate the opportunity to amend the situation, so please don't hesitate to contact me directly. Sincerely, Darren Rutledge- GM - darren@occhevy.com, 714-973-1711
Business response:
Andrew, we appreciate the time it took for you to leave us this outstanding star rating! Please come back and see us again in the future with anything else you might need. Take care! Best Regards, Darren Rutledge - GM - darren@occhevy.com
Best car buying experience I have ever had! Anthony was wonderful and did an excellent job helping me decide on a car, no pressure, lots of time, attention and valuable information that helped me decide. Chevrolet has some awesome cars and features.
Business response:
Thank you for taking the time to write this review, Cherie. Our highest priority is satisfying our guests and we are delighted to know that Anthony made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Best Regards, Darren Rutledge - GM - darren@occhevy.com
Great service. Thank you for taking care of my 2000 Monte Carlo SS.
I bought the 2nd car I ever had a couple days ago. Adolfo helped me. I had a great experience. It was hard looking for the exact truck I wanted but they made it possible and seemed to care about how I take care of my payments. One guy that's a Porter even charged my phone for me since it was going dead. The place does good business and I would come again.
Business response:
Tina, I've read your review and I'd like you to know that we take your feedback very seriously. I would appreciate the chance to speak with you in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Darren Rutledge- GM - darren@occhevy.com 714-973-1711
Desiree was awesome taking care of my 2015 silverado. I will drive the extra miles to have them take care of my truck from now on.
Guaranty Chevrolet Motors has a 4.2 star rating with 1,177 reviews.
Guaranty Chevrolet Motors is closed now. It will open at 9:00 a.m.
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