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Group Solar USA
- Solar Installation
- New York, NY
About this business
Group Solar USA primarily began its production and distribution in the solar industry in 2009 all across Europe. After witnessing the huge success and the enormous benefit it produced for homeowners as well as the environment, they decided it was time to include the US on this amazing revolution.
Location details
3333 Henry Hudson Pkwy, Ste 1a, New York, NY, 10463, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:30 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
If I could give zero stars I would. Never ever addressed the issues I had with the panels (flickering lights, leaky roof). Swore up and down that the panels would never have ice on them nor would snow ever slide off them. Total lies.
The system that they installed wasnt working, I dont know where to make a complaint. We have their solar panels since 2020 and we are paying coned for electric that we consume plus the monthly payment at salal which is the bank that made the financing. This solar company is nowhere to be found, the agent and the people in their office who used to be our point of contact does not respond to us anymore. Its very disappointing and we honestly dont know what to do with it.
My business partners and I signed up two different buildings using this company to provide solar. They promise you the world, but leave so much to be desired. Not only did they botch the installation process and caused damage to our house, once installed, the systems didnt function correctly, and the app was so poorly designed that it did not relay any information about productivity. This led to our system, being down for eight months before we even noticed that it was not producing. That is eight months of payments to this ... read more
Purchased solar panels in 2019 totaling close to 30k. Have been trying to get in contact with someone from Group Solar USA for over a year & haven't been able to speak with anyone. ******* has been demolished, everytime it rains it leaks in my home. There has been absolutely no contact since panels have been installed. The address on file is now an apartment building. The contact number is for a group called Caplinx. The website does not exist. The costs have become insurmountable for work subpar work. This is completely unp... read more
Been a customer for 8 years. I have a problem with my panels. They are no where to be found. Their 800# goes to voice mail. Their website is down and they will not reply to my emails.
Every time I get a call 3 times a day on average I have blocked the number. I held on to talk to a representative and asked why they keep harassing me because I already have panels and all 3 times they hung up. Beware Solaar ***. From no on I will be setting appointments to install and let them find out when they arrive I already have panels. **** if I waste their time and cost them money they will stop calling me. This harassing must stop. Sur glad I didn't go with them after reading terrible reviews. I would never give the... read more
RE: Acct # ******* As I have stated that the system have not been working well from the beginning and numerous complaints to GroupSolar *** have been mostly ignored.The system was turned on around October, 2019 and was completely turned off by one of your technicians since about August 2021.I have made multiple attempts to have Group Solar USA to address this issue with the problem still remaining. Multiple complaint calls speaking with ***************** ******* and others.This treatment is highly unprofessional and unfair w... read more
I am very happy with Group solar! The crew was very professional down to the technicians.the Equipment was very up to date!
Business response:
Dear *******, we thank you for choosing Group Solar USA. We value all our clients and are grateful to you for allowing us to be your PV Solar provider
Great Company!, Solar tech explained everything about how the systems work so there is no confusion, Highly recommended!
Business response:
Dear ******, we thank you for choosing Group Solar USA. We value all our clients and are grateful to you for allowing us to be your PV Solar provider
Frequently asked questions about Group Solar USA
How is Group Solar USA rated?
Group Solar USA has a 4 star rating with 161 reviews.
When is Group Solar USA open?
Group Solar USA is closed now. It will open tomorrow at 9:00 a.m.
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