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Gross Eric M MD
- Doctors
- El Paso, TX
About this business
Dr. Eric Gross, MD is an otolaryngology-head and neck surgery specialist in El Paso, TX and has been practicing for 17 years. He graduated from University Of Kansas / School Of Medicine in 1993 and specializes in otolaryngology-head and neck surgery, cosmetic, plastic & reconstructive surgery, and more.
Location details
5259, 11163 La Quinta Pl, 11163 La Quinta Pl, El Paso, TX, 79936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Gross has seen me twice and was very professional and thorough. His office staff is very nice and professional. I will continue to see Dr. Gross for my sinus issue and look forward to a complete healing. I highly recommend Dr. Gross. BTW - he has a history of working with musicians (vocalists) which impressed me.
I had given up trying to find a good ENT in El Paso. I was able to get in to see Dr. Gross within a reasonable time frame, after having been to 3 other out-of-town ENT's. Dr. Gross was attentive and caring and spent time with me, which is rare in US medicine these days. Plus, he is a hoot to talk to! His specialty is more head and neck surgery, but he was able to refer me to a practice, outside of El Paso, where I could get the care I needed. Thanks Dr. Gross!
Office staff is extremely rude. They want you to pay all charges even though there is only a copayment. Receptionist states either we pay all charges or leave until deductible is met. I explained only copay should paid at this visit. This is ridiculous, staff does not know how benefits work! Insurance information was provided a day beforehand and never did staff say entire amount would be due. Plenty of other doctors to choose from. Sad Dr.Gross will lose patients because of his incompetent staff!
I recently saw Dr. Gross for wax build-up and pain in one ear. An earlier visit to a walk-in clinic did not help alleviate the situation. His office staff was professional and friendly. Lily was especially kind and very knowledgeable. Dr Gross was easy to talk to, empathetic, and able to diagnose and treat this stressful condition. He was able to remove the build-up (using various instruments) and he prescribed antibiotics and ear drops. I HIGHLY RECOMMEND HIM and look forward to my follow-up visit next week !
Nice guy likable but totally dropped the ball when it came to explaining conditions possibly he just didn’t know or understand what was wrong with me
Dr. Gross is very caring and listens to your concerns. Is professional and has a tremendous heart. His concern is to get you feeling better. He is a wonderful human being, I highly recommend Dr.Gross. The wait time is very minimal. The staff is so helpful and kind you feel very comfortable there. Thank you Dr.Gross Thank you, Gilbert Lay
Amazing Dr extremely skilled and very knowledgeable great customer service
Amazing ENT Dr/surgeon & professional friendly staff he was my miracle when I had thyroidectomy he did amazing surgery barely visible scar also did excellent job on removing mole on face he treats you like family & actually takes time to talk & explain things
Best Doctor ever ! I have been to other doctors about my current problem and they didn’t know what to do but Dr Gross figured it out on my first visit . Great doctor great staff !
Frequently asked questions about Gross Eric M MD
How is Gross Eric M MD rated?
Gross Eric M MD has a 4.5 star rating with 154 reviews.
When is Gross Eric M MD open?
Gross Eric M MD is open now. It will close at 6:00 p.m.
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