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Grizzly Industrial
- Retail
- Springfield, MO
About this business
Location details
1815 W Battlefield Rd, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
C*** support from Teknatool Nova and Grizzly Ind.I bought this machine from Grizzly after conversations with the Grizzly floor sales stating that it was a great product with no problems or complaints. I am having problems with this thing showing code 4's that the motor will not start (DUH N.S....) Teknatool's customer service fix is to have the customer tear apart the machine and at your expense ship it from **************** to *******. After not wanting to tear a 60 day old machine apart and pay to ship, I said no, and disp... read more
The sold ** the wrong saw it's not what we need and I was willing to bring it back plus pay extra for the saw I need and they still want full price and said they can't take the saw they sold me back unless it's broken
This company hires some of the worst attitudes of any I've bought from. Never again. They lost a ton of money from me. They act like there's no one else to buy from.
Bought top line cabinet saw late January. Just started large project and had only used saw for several hours total for first time. Had no immediate issues and was very pleased with saw. Went to start it and motor sounded very labored then suddenly there was a very loud explosive pop and smoke everywhere. Start capacitor blew. They had a 120vac capacitor installed in a 240 vac 3hp motor. Grizzly technical says this is ok. My electrical engineering manuals say absolutely not. You cannot run 120 vac capacitors in **************... read more
If I could add a zero star review I would. Where to start. I thought Grizzly was a quality brand but now I believe they have gone to, well excrement. I bought a bandsaw, drill press, drum sander and spindle sander for my home woodworking shop. The blade for the bandsaw was dull. They had to send me a new one which took 5 days. The drill press was missing a set s**** for the table height adjustment, the drum sander is now a 500lb paperweight as they jacked their price for a replacement drum right after I reached out about the... read more
Do not go near this company. They have no idea how to package their products properly to survive US common carrier trucking. They put a 90 pound Planer/Jointer in a single wall cardboard box with a flimsy Styrofoam insert and not on a pallet. You can imagine what it looked like when it arrived. Busted and broken. I had to threaten to claw back my money via the credit card company to get a RMA from them. They have no idea what they are doing with the packaging of their products.
I supposedly purchased a combo ****** from them for $749.00. It was back ordered so I believe I cancelled the order. Grizzly disagrees, saying i ordered it. I have no email from them telling me it was back in stock or that it was shipping. I got a call from the freight company asking for delivery info, which started my nightmare. Long story short, Grizzly wants to charge me $358.00 for shipping and return along with a $55.00 restock fee. I live in ***** and they want to ship it back to ******** instead of the shorter distanc... read more
Got table saw after many years of wanting one. Tried to use the miter guide to cut some wood could not get miter glide to go in the left slot more than 7 inches. Tried right slot it worked but was tite. Called customer service they are going to send me a new table top but I have to tear saw apart and replace it. This is not something I caused it's a manufacturer defect that should be taken care of by grissly. I love saw but am very disappointed and probably won't be buying any thing else from them.
The sales person told me they could deliver same day since I am 10 minuets away from the warehouse. I paid an extra 150 so my employees could get the equipment and meet a deadline. It showed up 3 days later, they said they would review the call to see if I could get refunded shipping. They called me back and said that I was told **** business days while on the call. Total Liars!
Frequently asked questions about Grizzly Industrial
How is Grizzly Industrial rated?
Grizzly Industrial has a 4 star rating with 377 reviews.
When is Grizzly Industrial open?
Grizzly Industrial is closed now. It will open on Monday at 8:30 a.m.
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