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Griffith Toyota Scion

4.7

About this business

At Griffith Toyota, we're proud to serve the area as a Toyota dealer serving Portland with a great section of new and used Toyota models for our customers. With such a selection, we're giving drivers the chance to find the perfect fitting model for all of their needs, both on and off of the road. But our dealership's services don't stop there. We offer our shoppers an assortment of vehicle service and parts, along with constant specials and coupons, and financing. We're confident that Griffith Toyota will be exactly what Ore... read more

Location details

1900 W 6th St, The Dalles, OR, 97058, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.71,750 reviews
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Susan Daly's profile image
Susan Daly 
6 years ago

Hire mechanics that know their head from a hole in the ground and quit trying to up-sell services not needed. 

Mitchell Plummer's profile image
Mitchell Plummer 
6 years ago

stay away fromis place . 

Paul Donnell's profile image
Paul Donnell 
6 years ago

Terrible experience with this place. I was charged $92 for a wheel alignment and then a week later I needed another one because the camber and caster was way off. I had added 1.25" wheel spacers and Griffith is blaming them for the alignment being off and will not perform another without payment. Again, if anyone has ever had experience with spacers, you will know that quality billet aluminum hubcentric spacers will not cause an alignment issue. Also, I had wheels re-balanced because they also said those are way off and caus... read more

Business response:

Paul, I regret learning of your overall disappointment with your service experiences. We always hope to achieve our customers' full satisfaction, and it is unfortunate we fell short with you. Please reach out to me at your soonest convenience. It would be my pleasure to assist you in any way I can.…See More 

Judy Marshall's profile image
Judy Marshall 
6 years ago

It took nearly a week to get my car diagnosed. Another week to get parts and with Christmas another week for the repairs. I am more than peeved. Especially because, when I complained, I was told that the parts came in Monday. "Why didn't I get a call on Monday?" "That was my day off." EXCUSE ME? Yesterday I called and got the poor newby. I had appts so couldn't wait for a return call because it appears one person and only that one person could respond to me. In the end, it's taking more than 3 weeks to get my car repaired. I... read more

Business response:

Hi Judy, ​ I appreciate you taking the time to leave feedback about your service visit. I regret to learn of any miscommunication that has made your experience less than perfect. I take your feedback seriously, and I would appreciate the opportunity to connect with you and discuss your concerns. Please do not hesitate to reach out to me with your preferred contact information at tammy@griffithmotors.com when you are available. Best, Tammy McVane General Manager tammy@griffithmotors.com 

Mackenzie Tuthill's profile image
Mackenzie Tuthill 
6 years ago

Last time I’ll ever be here. Had a terrible experience today getting my oil changed. I pay my ridiculous bill and go out to my car and leave. As I’m driving on the freeway I notice my gas pedal is not working right and I’m getting scared. Then I try to come to a stop and I can hardly get my car to stop! I get out and look at my floorboard and I see my mat has been moved and is covering my gas pedal! And also blocking my brake pedal! I go back to Griffith Toyota for an explanation and all I get is a guy who wants to argue wit... read more

BuckandKaren Adams's profile image
BuckandKaren Adams 
recommend  Recommended
6 years ago

Easy to deal with and they have a great inventory. 

Business response:

Buck and Karen, thank you for taking the time to recommend us! We are so happy to know that our staff was easy to deal with and that we have a great inventory. We truly value you as a customer and hope to see you again soon! 

Makayla Ogden's profile image
Makayla Ogden 
recommend  Recommended
6 years ago

My family has bought a total of 7 cars from them!!! They are amazing!!! my favorite salesmen is Nick Hernandez!!! he works so hard to get you what you want and I would definitely reccomend going and working with him!!! 

Business response:

Makayla, We cannot express enough how much we value your business. We will definitely let your favorite salesman, Nick, know how much you appreciate working with him. We look forward to assisting you and your family with all of your future car needs! 

Robert Davis's profile image
Robert Davis 
recommend  Recommended
6 years ago

Seamless working with the folks there. Love Dave and his crew. They answer questions quickly and always fix any problem with expediency. 

Business response:

Hi Robert, thank you for the review. We're glad that you enjoyed your experience with us! 

Dustin Zerkel's profile image
Dustin Zerkel 
6 years ago

All the sales people I dealt with weren’t very knowledgeable and rather then say they didn’t know they made up some lie. I caught them in several about features the car did or didn’t have. Got a far better price by going into Portland and Longview for the 2 cars I’ve purchased. I wouldn’t suggest wasting your time here 

Business response:

We apologize for your experience. Please contact Tammy pur General Manager so we can get this situation corrected. 541-296-2271 

Frequently asked questions about Griffith Toyota Scion

How is Griffith Toyota Scion rated?

Griffith Toyota Scion has a 4.7 star rating with 1,750 reviews. 

When is Griffith Toyota Scion open?

Griffith Toyota Scion is closed now. It will open at 9:00 a.m. 

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