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Griffin Buick GMC
- Car Dealers
- Indian Trail, NC
About this business
Message from Griffin Buick GMC Used car dealership, Car dealership, Pre-Owned car dealerships, Auto dealerships, GMC dealers, Buick dealers, Auto detailing, Auto repair, Oil change, Brake repair, Transmission service, Automotive collision repair, Auto parts, Rims, Tires More about Griffin Buick GMC Best Deals, Best Service Guaranteed! Whether you are looking for a new Buick car or GMC truck, our auto dealership serving Monroe, Charlotte, Concord and Rock Hill has the selection you need. Our friendly sales staff knows all of ... read more
Location details
2500 W Roosevelt Blvd, Indian Trail, NC, 28110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They responded to me but was a little slower than I thought they should have been if they wanted to make a sale after I told them I was talking to another dealer. So I ended up buying from the other dealer.
Business response:
Thank you for leaving feedback regarding your experience. We strive to provide exceptional customer service to every guest and I apologize that we did not meet these expectations. If you ever want to discuss any questions or concerns, feel free to contact me directly.Sincerely,Peter Fridrich | General Manager | pfridrich@griffinbuickgmc.com
We've purchased through Griffin before and have always been pleased with them services.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.Sincerely,Peter Fridrich | General Manager | pfridrich@griffinbuickgmc.com
They were prepared for my appointment and somewhat knowledgeable of the vehicle. Their price was good.
Business response:
Thank you for taking the time to write this review, David. I am pleased to hear that our staff was knowledgeable and able to take care of your vehicle. Please feel free to let us know if there is anything else we can help you with. We look forward to working with you in the future. Regards,Peter Fridrich | General Manager | pfridrich@griffinbuickgmc.com
I had the pleasure of working with Dante and he was phenomenal through the entire process. He made the 5 hours i was there very painless and was very diligent in trying to get me into the car i wanted. I walked in the dealership & didn't even have to discuss what i did or didn't want, he already knew from the email exchange the day before and got right to it, none of the dreadful back and forth fight you always have.
Business response:
Thank you so much for this excellent feedback, Talimo. I am grateful to hear that Dante worked hard enough to make your purchase completely painless.Best regards,Peter Fridrich | General Manager | pfridrich@griffinbuickgmc.com
Great personnel!
Business response:
Thank you for the fantastic rating! We're glad that you had a wonderful experience. Please don't hesitate to visit or contact us if you have any questions.Best regards,Peter Fridrich | General Manager | pfridrich@griffinbuickgmc.com
Great truck...great service but many hidden closing fees...
Business response:
Jason, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.Sincerely, Peter Fridrich General Manager pfridrich@griffinbuickgmc.com
It was a very pleasant experience from start to finish
Business response:
We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that we treated you with the respect you deserve. If there is anything else that we can for you please don’t hesitate to reach out.Sincerely, Peter Fridrich | General Manager | pfridrich@griffinbuickgmc.com
They contacted me one time but would not give me any details about the truck
Business response:
Tracy I am sorry you feel that way but I think you have us confused with another dealership.Our records show that you submitted an inquiry on the 23rd of June and we promptly replied back to you.(no phone number was provided and we sent you 4 separate e-mails between the 23rd and July 1st before hearing back from you that you were out of town and you were actually looking for an older truck for about half of what we had thew 2016 priced at and we agreed to reach out to you if we came across anything that met your needs and c... read more
Honest, friendly, no pressure visit I had with the dealership and looking forward I forward to doing business with the dealership in the near future. I really enjoyed my visit and test drive.
Business response:
Thank you so much for leaving such an amazing review! Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Griffin Buick GMC satisfied. We truly appreciate the business and loyalty and we hope to see you again in the future.Sincerely,Peter Fridrich | General Manager | pfridrich@griffinbuickgmc.com
Frequently asked questions about Griffin Buick GMC
How is Griffin Buick GMC rated?
Griffin Buick GMC has a 4.5 star rating with 1,499 reviews.
When is Griffin Buick GMC open?
Griffin Buick GMC is open now. It will close at 7:00 p.m.
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