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Griffin Buick GMC

4.5

About this business

Message from Griffin Buick GMC Used car dealership, Car dealership, Pre-Owned car dealerships, Auto dealerships, GMC dealers, Buick dealers, Auto detailing, Auto repair, Oil change, Brake repair, Transmission service, Automotive collision repair, Auto parts, Rims, Tires More about Griffin Buick GMC Best Deals, Best Service Guaranteed! Whether you are looking for a new Buick car or GMC truck, our auto dealership serving Monroe, Charlotte, Concord and Rock Hill has the selection you need. Our friendly sales staff knows all of ... read more

Location details

2500 W Roosevelt Blvd, Indian Trail, NC, 28110, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,499 reviews
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Guru5CRFT's profile image
Guru5CRFT 
5 years ago

Truck is overpriced, made a cash offer and they countered full price PLUS added $200 after tax, tag, title, fee’s etc. This place would rather haggle and waste time than sell cars. AVOID!!!!! 

Business response:

We acknowledge your review and are currently looking into the events you’ve detailed. 

Ashly's profile image
5 years ago

quick to respond. 

Business response:

Thank you for this amazing rating, Ashly! We really appreciate your business. Peter Fridrich- GM pfridrich@griffinbuickgmc.com 

Tyler's profile image
5 years ago

Advertised a lot lower price than they wanted to finance . Had a 23k truck they wanted to finance for over 30k . 

Business response:

Tyler, we appreciate you sharing your experience with Griffin Buick GMC. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Sincerely, Peter Fridrich- GM pfridrich@griffinbuickgmc.com 

Glavis's profile image
5 years ago

They were helpful 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Peter Fridrich- GM pfridrich@griffinbuickgmc.com 

David's profile image
5 years ago

World-class customer service. Make sure you get a receipt if you present them with any form of check - certified, cashiers, etc. One of the finance managers told me “we don’t give receipts for checks” when I offered up a $9,000 (Nine Thousand Dollars) check from my bank. After calling the owner of the dealership, I do believe they have added this process to their otherwise great customer service. 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!Sincerely,Peter Fridrich- GM pfridrich@griffinbuickgmc.com 

Guru55WR's profile image
Guru55WR 
5 years ago

They were very good to Communicate with. 

Business response:

Thank you for the feedback! If there's anything else we can do to help you, just let us know.Be well,Peter Fridrich- GM pfridrich@griffinbuickgmc.com 

Rayrob81's profile image
Rayrob81 
5 years ago

The vehicle was exactly as described online and my sales person Shaf was very helpful and friendly. 

Business response:

Thanks for your outstanding review! I'm glad to hear that Shaf was helpful and friendly! We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for youRespectfully,Peter Fridrich- GM pfridrich@griffinbuickgmc.com 

GuruC6KCT's profile image
GuruC6KCT 
6 years ago

Great 

Business response:

Thank you for reaching out! We're so happy to hear that we made such a good impression on you. Regards,Peter Fridrich- GM pfridrich@griffinbuickgmc.com 

Richard's profile image
Richard 
6 years ago

Got back quick and give me daily updates to inventory. Can tell they really want my business just have not had a chance to go down there because of some personal family problems. 

Business response:

Thank you, Richard! If there is anything more that we can do for you, please feel free to contact us anytime!Be well,Peter Fridrich- GM pfridrich@griffinbuickgmc.com 

Frequently asked questions about Griffin Buick GMC

How is Griffin Buick GMC rated?

Griffin Buick GMC has a 4.5 star rating with 1,499 reviews. 

When is Griffin Buick GMC open?

Griffin Buick GMC is open now. It will close at 7:00 p.m.  

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