Greenwich Family Dentistry

dave 

on Wellness

11 years ago

MY wife made an appointment for me acouple of weeks ago. That appointment was for 9:50 this morning. Upon arrival, I was told my appointment was not until 11:10. Frustrating to say the least. However, they did manage to get me in for a cleaning and exam. Thank you. When I was leaving I was trying to schedule my next appointments. I ask for the week the kids were out for mid winter break in February. I was told yes, we have ...... on March 17th. I responded, no, Feb. 17th. which she responded Yes. However when I returned home... read more

dave 

on Wellness

11 years ago

MY wife made an appointment for me acouple of weeks ago. That appointment was for 9:50 this morning. Upon arrival, I was told my appointment was not until 11:10. Frustrating to say the least. However, they did manage to get me in for a cleaning and exam. Thank you. When I was leaving I was trying to schedule my next appointments. I ask for the week the kids were out for mid winter break in February. I was told yes, we have ...... on March 17th. I responded, no, Feb. 17th. which she responded Yes. However when I returned home... read more

Daisy Lynn 

on Wellness

11 years ago

Did this provider rush your appointment? Not too much, but somewhat Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Was this provider's staff friendly? Yes, they went above and beyond Did this provider thoroughly explain the risks and benefits of your treatment? Yes, I felt informed when I left 

Mike 

on Wellness

11 years ago

I was told repeatedly that Dr. Mayo took my insurance. She sure did, but then cahrged me an $80 copay at the time of the visit AND billed me an ADDITIONAL $300 for 2 fillings! I thought it had to be a billing error but they insisted that I owe the full amount. That is not what I understood "we take your insurance" to mean. A participating provider should accept the insurance payment as full payment! 

Sally 

on Wellness

11 years ago

Was this provider's office too cold? No, it was fine Was this provider sympathetic to your situation? Yes, they were sympathetic and caring Did you have to wait long after you arrived for your appointment? I had to wait for a little while. Did you leave the office feeling satisfied with your visit? Yes Did this provider have an entertaining selection of waiting room magazines? Somewhat, but they need a bigger selection 

Anonymous 

on Wellness

12 years ago

Were the waiting room chairs comfortable at this dentist's office? Yes Was this provider late to your appointments? No, they were on time Did this provider rush your appointment? No Was this provider's office too loud? No, it wasn't too loud Were the staff members able to answer your questions? Every time I asked the staff a question, they referred me to someone else 

adsf 

on Wellness

12 years ago

Office manager is an "Office-Nazi" because they charge 62 bucks for missed appointments. "That's our policy!" Take it or leave it, attitude. Never saw the dentist at all. Had read this blog previously and saw they have a problem, saw the same problem on arrival. So I left. 

oreolover 

on Wellness

12 years ago

If your looking for a great dental office I say you need to go to Greenwich Family Dentistry. When I called to schedule a cleaning appointment Diane took all my insurance information and told me what I could expect during my first appointment. Dr. Mayo and Tiffany answered all my questions. It was nice to know what I was told is what I got. Thank you for a great experience. 

Anonymous 

on Wellness

12 years ago

Like always I had a great experience at the Greenwich Family Dentistry. Tiffany was an amazing Hygienist. I did not mind having her hands in my mouth for the time it took to clean my teeth. Everyone was very personable. Diane was amazing I did not have my insurance card but by the time the cleaning was over she had all the information!