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Greenway Kia of Hickory Hollow

4.3

About this business

At Greenway Kia Hickory Hollow, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. 

Location details

5406 Target Dr, Antioch, TN, 37013, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.34,976 reviews
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Steven M's profile image
Steven M 
5 years ago

Received an email from the dealership stating that I was pre-approved for an auto loan. I called the dealership to speak to someone about the email and try take advantage of the program. The first time I called I was told that the General Manager would have to take a look at my file and would call me back within 30 minutes. 3 hours later I decided to call back and ask if someone was gonna call me back about this. I was then transferred to someone else who looked up my file and told me that the email I received was a blast em... read more

Jonathan B's profile image
Jonathan B 
5 years ago

I purchased a vehicle from this dealership and were told there were no wrecks and provided "a carfax". 2 years later when I go to sell the car and run a carfax there are 2 wrecks that appear from the previous owner that should have shown on the report prior to purchasing the vehicle. The dealership claims they had no knowledge of the accident. If you are reading this and looking at a car here, please go to a more reputable dealer to get a vehicle. 

Business response:

We appreciate Mr. ********* business and always strive to be upfront with our customers. Jonathan states he was provided with a Carfax showing no accidents at the time of purchase. We can not control Carfax or how they report. They report information as they receive it. The car shows to be purchased from ***** rental agency and Carfax showed no damage at the time of purchase. Pulling the Carfax today does show a minor accident on 5/29/17. That is the only accident it reports and again reports as minor damage, even states "mi... read more

Michael S's profile image
Michael S 
6 years ago

Went to buy a car in the evening for my fiancé. Applied for financing with my bank and they said they'd get it run through the next day as it was past business hours. They said they'd hold onto it for us until tomorrow as we just had to finish the paperwork and they had it sold the next day by 10 AM and didn't even notify us. Shady business practices and shady people. I wouldn't trust a car they sold me, they have no moral compass as far as business practices go. 

Business response:

Our company policy is we do not hold vehicles. When we offer them for sale they have to be available for all customers. After speaking with Joe T******** our General Sales Manager he offered to you the option to do the paperwork pending payment from USAA and you refused. I am sorry that someone showed up ready to buy the vehicle the next day,but they were willing to sign a contract that day as you were not. We would like to earn your business on another vehicle. We have 3 locations and I am sure that we can find something th... read more

Frequently asked questions about Greenway Kia of Hickory Hollow

How is Greenway Kia of Hickory Hollow rated?

Greenway Kia of Hickory Hollow has a 4.3 star rating with 4,976 reviews. 

When is Greenway Kia of Hickory Hollow open?

Greenway Kia of Hickory Hollow is closed now. It will open at 9:00 a.m. 

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