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Green Ride
- Nashville, TN
About this business
Location details
3220 Gallatin Pike, Nashville, TN, 37216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
they said they were open drove 70 mi to drive it and nobody was there and wouldnt anser the phone......wont be doing any thing with them
Business response:
We are open 9 am to 5 pm Monday through Saturday, and closed on Sundays. We were closed on New Years. We leave our gate open after hours so that customers can still look around. If you called and no one answered it was because no one was here, and we close at 5 pm. We apologize for any inconvenience this may have caused you.
Excellent service and honest vehicle evaluations,cash pricing saves time and drama from large commission driven dealerships.Service plan offered helps with purchase anxiety as well.
Fast response time. Very professional. Took time to answer all my questions
I went in there the woman was on the phone the whole time and there was no one out side to even help .
Business response:
We apologize that no one was available to assist you. We have a very small staff here at Green Ride, and some days there is only one sales rep working. Sorry for any inconvenience this may have caused you.
Friendly staff, they just weren't around for a while when I arrived to look at the vehicle, making the experience pretty frustrating. Cars were mostly not kept clean and several had issues right there on the lot, like flat tires and leaks.
Business response:
We are a low pressure independent dealership, and like to give our customers their space so that no one feels like they are being pressured into making a big decision such as purchasing a used car. We do not sell dirty cars, or cars with flat tires. If a car isnt clean it is simply because it has not been detailed yet. We do not always know if a car has a bad tire until it has sat for a while, but be assured it will be taken care of. We want all of our customers to be happy with their car buying experience, and sincerely apo... read more
Quick replies!
there prices were to high higher then what they advertise
Business response:
We apologize for any misunderstanding, sometimes when we reduce the prices of our vehicles we do not change the window stickers. The reason for this is so that our customers can see what the vehicle was priced at originally. Our website has the accurate up to date vehicle price and shows when a vehicle has been reduced.
I was in Afghanistan and returning home in 5 days. I wanted to purchase the Volkswagen Beetle for my daughter that just graduated HS and is going away to join the Air Force. I sent an email to them saying that I would pay a holding fee. They responded with come in any time to test drive, nothing else. They then sold the vehicle. Very poor and horrible customer service!
Business response:
The email that we received on May 28th 2015 was only an inquiry. The customer did not ask for any information regarding putting a hold on this vehicle. When we receive emails from our customers we always read them so that we can respond promptly, and answer all questions that our customers may have. I am very sorry that you feel this way about our customer service, but had you explained what you trying to do we would of happily provided you with a response explaining our policy for giving a deposit. We responded to this emai... read more
Good communication with dealer - honest and straight forward with pricing/cost. Stock hit or miss as with any BH/PH
Frequently asked questions about Green Ride
How is Green Ride rated?
Green Ride has a 4.2 star rating with 447 reviews.
When is Green Ride open?
Green Ride is closed now. It will open tomorrow at 9:00 a.m.
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