Grand Reserve at Pavilions

Fabian H. 

on Apartments

6 years ago

Terrible, a joke The worst place I've ever stayed. Management and property management changes every few months and nobody ever picks up the phones. Maintenance ignores you for days on end, maybe even for a week. Overpriced and they nickel and dime you to death with fees that they can't even explain the use for. 

Jane D. 

on Apartments

6 years ago

Don’t do it!!!! This property is by far one of the worst on this side of town. Need something fixed? Plan on waiting at least a month. Don’t go through hard times either. Staff will treat you like garbage if you don’t pay on time and discourage you from using amenities. There are a high number of break ins and vandalism. It’s not safe at all. Upgrades are cheap for the rent to be so high. Very unpleasant community. Trash and roaches everywhere. Please don’t waste your time. They always have specials because they NEED the res... read more

Sharri D. 

on Apartments

7 years ago

Very satisfied, Same property new look, New management I have live here for over a year now moved and came back. The apartment community now has new management as well as company that took over. This community is under complete renovations inside and out. This is bringing that upscale but still affordable look to the property. The office staff exspecially Shadera is awesome. The staff is very nice, and professional. The maintenance staff are also very professional also and the complete the maintenance request In a timely man... read more

Kiara L. 

on Apartments

7 years ago

Do not move here!! The staff is rude, unprofessional and unaccommodating. They will be nice to you to get you in and afterwards they don't care. I went to the office to get a package. The ONE lady that was sitting in the office went to give a tour AFTER me mentioning that I came to give a pacakage(takes 60 secs) and told me that I have to wait. This is only one of NUMEROUS issues that I have had with this complex. Maintenance is the #1 issue and they are rude as well. What's listed as emergency issues are not treated as emer... read more

Luke G. 

on Apartments

8 years ago

Great Location...otherwise...smh Everyone has started with where do I begin. I know exactly where I start...the service is unprofessional and minimal. The old management was ok but left on a sour note. However the new management is much worse. They got rid of security and resident services. Maintenance is horrible and the reviews show that everyone has bug and mold issues. Our mold issues are only with the old dishwasher we asked be replaced numerous times and are ladybug issue are only in one room...a bedroom near a window.... read more

W K. 

on Apartments

8 years ago

Find somewhere else ive been here less than a year and I've had issues with leaks for two months straight. Maintenance sucks! The complex now has new management and communication is close to none. No notices to tenants, no updates about maintenance work orders, nothing about the pool or fitness center.,.dead silence. Can't wait until my lease is up. If you're looking for affordability and that's all this is your place. Everything else truly sucks. 

Misty B. 

on Apartments

8 years ago

DO NOT WASTE YOUR MONEY This is the worst complex that my husband and I have ever lived in. Our lease is up soon, and we can't wait to move out! We have had countess issues with mold and leaks and bugs. Whenever we complained about the mold, they just painted over it. The management ignores maintenance requests and the few maintenance men that we do have have said that the place is FULL of problems. The floors are paper thin and you can hear everything going on above you. There is never a place to park in front of the buildi... read more

lisa s. 

on Apartments

8 years ago

Stay AWAY!!! This place must be buying their reviews because it is horrible. This place is horrible, stay far away. The maintenance guy yelled at me and refused to fix my dishwasher. They never want to fix anything so they hired a jerk to yell at people into submission. The second I asked him to look at my dishwasher I got notice after notice "place is not clean" (duuh, dishwasher broken and washer/dryer was broken), "You have too many pets" (both were on the lease and are service animals), "your pets do not have their shots... read more

C H. 

on Apartments

9 years ago

I'd avoid it. I lived here for two years with my son. The apartment itself was nice and spacious, the free internet was great. The outside left a lot to be desired. I saw trash constantly, broken bottles, a NEEDLE!, cigarette butts. The pool was constantly full of rowdy drunks who could care less about kids playing. It got to where I'd just take him to friend's pools to avoid the trash there. Most of the other kids at the playground weren't supervised and one time we got mooned and cursed out by a 6-7 year old. My downstairs... read more