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Grand Reserve at Pavilions
- Apartments
- Charlotte, NC
About this business
The Grande Reserve at Pavilions apartments in Charlotte offers luxurious living in a private, comfortable setting. Soak up some rays next to the sparkling pool, have a picnic with the neighbors, or enjoy an invigorating workout in the athletic center. Retire to the privacy of your own spacious apartment home and take advantage of all of the personal comforts tailored to your needs. You'll be glad to call The Grande Reserve home! Amenities include garages, storage, soccer field, business center with multiple work stations, sp... read more
Location details
1801 Willow Haven Ln, Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
DO NOT MOVE HERE We have been here for 7 years, and every year there's been a new landlord company, gone through 3 different name changes and the property has just gone downhill. They are asking too much money for what little there is and what we have to go through. Trash build up, water damage, pests and roaches to lack of building maintenance. Alot of long time neighbors are moving out along with my family. Do not come here.
Do Not Move Here ! Do Not Move Here! The staff who are employed here have been and still are terrible. They are impossible to get a hold of and take forever addressing issues, and that's if they even contact you back to begin with. I've lived here since Oct. 2023 and from the very start it has been an absolute nightmare. I signed a lease for a nonrenovated apartment.The day of the move I contacted them to make sure everything was ready because we were moving up from Georgia. We were told they had no apartment at all ready to... read more
AVOID AT ALL COSTS I’ve lived here for four years. The first two years I lived towards the back of complex. It was ok but I moved towards the front. This is when I ran into problems. First off, the breezeways are filthy with trash from food containers and cups from people using the breezeway as their hangout spot. People frequently sit on the steps smoking weed and hang out with friends. I’ve witnessed two shootings in this complex and the office responded with “we can’t help who lives here.” Don’t care about their residents... read more
I love it here! I have lived here for a few years. And I can say since the new management has taken over, Naryah and her amazing team in the office. The Ariel apartments are for sure a great place to live.
Your next home! I have lived here for almost 4 years. And I MUST say, since the new management has taken over, Naryah and her amazing team in the leasing office. Has made sooo many much needed changes, and in such a little amount of time! Their speed, understanding, care and willingness to assist Is absolutely unmatched. Not to mention they do it all with a smile on their face lol. The Ariel apartments are absolutely beautiful, and with all the renovations I can only imagine the finished product. The Ariel apartments are loc... read more
Best place to move! I see a lot of negative reviews on here. I believe they are due to all of the previous issues with different management. And people may just be a little frustrated. But I have lived here through multiple management companies, and I have to say that the new management is by faaaaar the BEST I have ever dealt with. They should seriously be commended and rewarded for their dedication, and everything they have done in such a short amount of time.
Great place to live. The Ariel is absolutely amazing!!! The location the staff, the price, the apartments, the atmosphere I love everything about it I’m so pleased
Don’t move here!!! Don’t live here!!!! I lived in the complex for more than 5 years and each year it got worse and worse. I think the management company changed at least 3 times. The office is RUDE and UNPROFESSIONAL! The complex is full of trash and the breezeways are worse. Residents double park so you can never find parking and they constantly have car break ins. The pool and fitness center are closed all the time because residents trash it. The final straw was the shooting that happened in the hallway of a building and t... read more
Do Not aren’t Here!!! Been here 4 months now and the Only thing good about here is the location. The maintenance shows up a month later after you request to get something fixed! I mean cmon for the amount you pay in rent you would expect some urgency to have a dishwasher with mild fixed and replaced out of your apartment. The front office never answers the phone. Oh and do not have a late payment. Let’s be honest we all have had a late payment here and there. They will file for eviction a day after your rent is late. Which i... read more
Business response:
We appreciate your feedback! Our team is striving to offer top-notch living experiences here, so we are disappointed to receive your negative feedback. We can absolutely assure you that our entire team is dedicated to offering exceptional customer service here, so we'd be more than happy to chat with you directly. We're always seeking ways to further improve, so your feedback is greatly important to us. We look forward to speaking with you soon!
Frequently asked questions about Grand Reserve at Pavilions
How is Grand Reserve at Pavilions rated?
Grand Reserve at Pavilions has a 3 star rating with 428 reviews.
When is Grand Reserve at Pavilions open?
Grand Reserve at Pavilions is closed now. It will open at 10:00 a.m.
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